Calling anyone who works in insurance...!!Just wondering if anyone might be able to answer a question for me...
I arranged my car insurance over the phone last October with the company More Th>n. I used to be with Lloyds and had made a claim in the last year I was with Lloyds. More Than asked a raft of questions (like they all do) and I gave them all the relevant info they asked for. I paid the premium in full over the phone and the documents duly arrived a few days later, I gave them a casual glance (as you do) and filed them away.
Well, I scraped someone?s car in my work car park yesterday and a panel has to be resprayed as a result and the lady wants to claim from my insurance ? which is all fine by me as I was totally at fault.
Anyway, last night I fished out my documents and was alarmed to see when I was looking at them closely that it said that in the box entitled ?You Told Us?? that it says "You or any named driver on the policy, have not been involved in any sort of accident theft or other loss in the last 5 years regardless of whether or not it resulted in a claim. Well, I was ? the one last year (albeit one involving only me and a low wall which I didn't see and it scraped all along the bottom of the car!)
I feel certain that I mentioned it at the time of taking out the policy (I certainly wouldn?t have withheld that information or forgotten about it either as it was very recent). I was further alarmed to read that if I had failed to disclose anything ?material? at the time of taking out the policy it could invalidate my insurance if I want to claim!
The small print under ?Claims History? says that there is register of shared information which insurance companies use to find out about peoples claims history and they can look at it to check a person out at the time the policy is taken out, in the event of a claim being made or at any time. It?s called the The Claims and Underwriting Exchange Register.
I don?t know how I?m placed here ? I suppose I should have noticed that the info on the docs they sent me wasn?t correct but of course I didn?t look properly. It was one claim in the 5 years and it?s not as if they would have refused me insurance on account of it ? it may just have made the premium slightly higher. Maybe I did tell them and it was not recorded correctly ? I have no way of knowing unless they tape all their calls and can check.
I bet this happens to loads of people.
Any ideas/advice???
BTW I haven?t actually notified them of the claim yet.
I'm shitting it now!!!
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To be worried out of my wits about my car insurance
15 replies
Gunnerbean · 05/06/2009 12:38
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