Ordered on 16 March, including present for dniece's 7th birthday this week. Everything was in stock, and mainstream, and got confirmation e-mail.
A week later checked account to see what was happening and it said something like "being processed" or "order received". I am not well so not as good as might be at following things up. Suddenly realised last night had still not had order and birthday was looming.
Rang today to be told they had had a processing problem that day and thousands of orders had not been processed. No attempt to even explain why they hadn't told me. Just garbage repeated each time I asked.
Are they always such fuckwits? Should I use them again or assign them to the dustbin of on-line shopping?
Please or to access all these features
Please
or
to access all these features
AIBU?
to think play.com should have told me they couldn't process my order?
4 replies
ThingOne · 31/03/2008 17:49
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