My DM has required a delicate ladies op shall we say, and over the last 6 years has had 2 such op's which have both failed and she is back at square one. Just before Christmas she admitted that she is in agony, to the point that my DP have decided that they will pay to go privately (they are comfortable buy not wealthy by any means).
Privately so far she has had 2 consultant appointments cancelled on her, and last week received a letter to say due to queues in the NHS they have had to postpone the op for an additional 2 months (instead of next month) as they use hospital facilities.
When she told me she was practically in tears as shes quite clearly suffering.
I suggested they look at alternate providers as I feel that as they are paying they should be receiving a better service. She told me that they had discussed this and decided to wait the extra time as they are likely to have after care in the local hospital anyway.
I can't help but feel that the wait makes a mockery of why you would pay for the service. I told her I was a bit cross that they wouldn't even entertain looking into alternative services (not even a phone call to enquire) and felt she is being a doormat & ought to stick up for herself a bit more. I felt I may have been a bit harsh, but not even to phone up a few companies to gauge the difference?
Am I right (or wrong) that she should be demanding a swifter service?
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AIBU?
DM op AIBU?
14 replies
Princesstwilightsparkle · 22/01/2017 22:59
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