to think this Boden voucher is useless?!

(22 Posts)
aforestgrewandgrew Fri 18-Nov-16 14:37:11

I have a voucher for a new customer for £10 off plus 20% and free delivery.

It's not valid on sale items. But the whole website seems to be on sale! How can I get £10 off then?

Have I missed something?!

SavoyCabbage Fri 18-Nov-16 14:42:28

I've just had a little look on the website and the whole website is not on sale for me!

firawla Fri 18-Nov-16 14:52:57

I had one of those the other week and there seemed to be 20% off showing across the whole site but it still worked for me

rollmeover Fri 18-Nov-16 15:02:13

Do they differentiate between "special offer" e.g. 20% of for a limited time or an actual sale when the price is knocked down and will stay down? In the former case you should be able to use your voucher.

aforestgrewandgrew Fri 18-Nov-16 15:21:06

SavoyCabbage I can't see one single thing that's not reduced - where are you looking?

firawla I think that must be it.

rollmeover not as far as I can tell. I dunno, I'm confused !

Branleuse Fri 18-Nov-16 15:21:23

i thought the same thing. The majority of stuff is on sale.

Nanasueathome Fri 18-Nov-16 15:24:07

Make sure you are putting the code in the correct box. Get them on live chat on the website and they will clarify for you

aforestgrewandgrew Fri 18-Nov-16 15:26:42

Ah, I've worked it out! I thought you got the £10 and the 20% with the promotion code, but there's another code, you have to enter it right at the end like a gift voucher.

It worked, yippee!!

9 years on mumsnet and the first time I've ever ordered anything from Boden! Possibly the last time too unless they keep on sending me vouchers. Such lovely stuff, but the prices - wow!

aforestgrewandgrew Fri 18-Nov-16 15:35:54

Nanasueathome, the voice of experience obviously! Thanks smile

They should make the process a bit clearer IMO as it's an offer aimed at totally novices like me. In fact they should send me their entire range of 4-5 year old girls stuff and 10-11 boys stuff as compensation for the inconvenience wink nothing for me as I'm too fat

Think I need a better job <sigh>

hopgarden1 Fri 18-Nov-16 15:51:54

Ooo would you be able to share the code? I need to get a Boden fix? Thanks!!

Marcipex Fri 18-Nov-16 15:56:08

I got some lovely Christmas socks with mine.

aforestgrewandgrew Fri 18-Nov-16 16:13:36

Not sure what I've done with the bit of paper now, I'll have a look ... but ...

The 20% bit is the promotional code, you can probably find it online. But the £10 off bit is a gift voucher, you get a long code for it, I overlooked it on the bit of paper at first as it didn't look like a promo code as too long. I'm guessing you're not meant to share that bit, I think it's a one-time gift voucher.

I got it by requesting the Boden catalogue, if you haven't before - (or can talk a friend into it!), perhaps you can get one? Or I saw people on the voucher topic here just now, asking other people to share their code.

aforestgrewandgrew Fri 18-Nov-16 16:14:50

Found it! 20% promotion code M32Z.

Not sharing the voucher though in case it mucks up my order of funky tights for DD, sorry!

SavoyCabbage Fri 18-Nov-16 17:23:17

Nothing is reduced on mine!!!confused

maggiethemagpie Fri 18-Nov-16 17:27:13

I had that voucher but couldn't find anything at full price (even with the 20% they always seem to have on) that justified buying anything. Maybe it's just me but I don't get why Boden is worth the increased price compared to other retailers. They seem to charge at least double of anywhere else, quality doesn''t seem noticably better. My voucher went in the bin!

GrinchyMcGrincherson Fri 18-Nov-16 17:30:03

I ordered the infamous mn skirt 6 weeks ago. Been sent minimum 2 emails a day ever since. I unsubscribed after 2 weeks because it fucked me off. Still had 3 brochures in post. They are relentless.

TheHobbitMum Fri 18-Nov-16 17:31:37

Vouchers always worked on sale items for me smile

MatchyMatcha Fri 18-Nov-16 18:13:32

The pointelle tops and kids cord pinnies are the only thing I buy from them now, t-shirts etc used to be great but quality has gone right down I think. I loathe the women's stuff. Yeuck.

aforestgrewandgrew Sat 19-Nov-16 00:02:38

SavoyCabbage that's weird!

Check it out - the same view on my computer and all the shirts are reduced.

What's that all about?!

OvO Sat 19-Nov-16 00:18:05

Not a sausage reduced when I look either.

Wtf Boden?

aforestgrewandgrew Sat 19-Nov-16 08:06:28

I can't remember if I put the code on before noticing it was all on sale, maybe that's it - perhaps once you put the code in it appears across the site not just in the basket.

And come to think of it there was another code already in the basket when I went there the first time. Perhaps activating that makes the discounts appear?

Confusing!

jennyblonde82 Sat 19-Nov-16 16:04:28

Try it. If the items been reduced by a percentage then it's not 'on sale' it's 'on offer' so hopefully the voucher should still work. I had a £10 off that worked today.

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