And to be surprised that people waste their money on them?
I received a £50 Ticketmaster for a significant birthday about 15 months ago. I decided I would put it towards either a production of my favourite ballet, or Wimbledon tickets. I was unsuccessful getting either last year, so logged on yesterday to try again for this year's Nutcracker tickets, only to find that my voucher had disappeared from my account. I Googled and eventually found, tucked under many sub-menus, the 'terms and conditions' that the vouchers expire one year after purchase and cannot be reinstated or extended. Not one year after activation, not one year after last use, but one year after purchase - bearing in mind that the person using the vouchers will not be the same person who bought them, this seems even more stupid.
Obviously it's partly my own fault for not checking first and using them within the 12 months, but I am pretty livid that a relative has effectively donated £50 to a company with a turnover of about £7 billion in aid of my birthday. I am so embarrassed. I obviously can't tell them so I will probably end up buying tickets out of my own pocket and pretending I used the voucher.
I appreciate that companies might need to know for accounting purposes when they can expect to supply the services due, but quite frankly if they can't afford to supply gift vouchers then they are not obliged to do so. Nobody is forcing them to sell them.
I received National Theatre Tokens for the same birthday and according to their website they never expire.
Fully expecting to be told I am being unreasonable, but just wanted to warn anyone thinking of buying gift vouchers this Xmas to a) check how long they last, b) let the recipient know, and c) consider giving cash instead.
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...to think it's pretty outrageous that gift cards expire?
64 replies
MackerelOfFact · 24/10/2016 09:07
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