I dot think I am bu but I just wanted to vent.<br><br>My DD is 9 weeks old and exclusively bottle fed. I regularly go into cafes while out, buy a drink and request a cup of hot water to warm her milk a little as she grumbles about drinking cold ready made milk.<br>I have never been refused or had one person question this, it's always considered a curtesy as I'm a paying customer.<br><br>Today I went to a Costa right next to the local mothercare and asked for hot water at point of sale and was told it was fine. I then went to sit down while OH waited for our food and drinks.<br>When he got to the table there was no hot water so I sent him back for it. When he returned he told me that they had refused on health and safety grounds <img border="0" src="/emo/te/9.gif" alt="hmm" data-emoticon="hmm"><br><br>Well, I wasn't having that so I went up and after also being refused I asked to speak to a manager who eventually came over with a face like a slapped ass and informed me again that they couldn't give me hot water on health and safety grounds as I might spill it! <img border="0" src="/emo/te/5.gif" alt="shock" data-emoticon="shock"><img border="0" src="/emo/te/9.gif" alt="hmm" data-emoticon="hmm"> I pointed out that they had just sold me two hot drinks which I could also spill and that I wasn't accepting that as a reason for not providing hot water. <br>Eventually she practically threw a cup of hot water at me saying "well if you burn yourself it's not my fault"<br><br>Now forgive me if I'm being silly but I'd say it's just as likely for me to burn myself on a cup of tea made from the same water as it is for me to burn myself of the water minus the tea bag. <img border="0" src="/emo/te/9.gif" alt="hmm" data-emoticon="hmm"><br><br>I've complained to Costa via FB and Twitter but so far the only response I've had has been Costa employees arguing about whether or not I'm allowed hot water <del>several of these employee comments have been subsequently deleted by Costa?</del><br><br>So, I don't think I'm being unreasonable to think if I can be trusted to be given hot tea I should be trusted with hot water, but what do I know <img border="0" src="/emo/te/9.gif" alt="hmm" data-emoticon="hmm">