Due to ill health I am having to use them.
Several issues have occurred and whenever I've called helpline they have been rude, obstructive and frankly useless!
Tonight I tried to order a delivery and it said my payment was declined by bank. I called bank they say no payment authorised. Called helpline, they refused to accept it was their fault and tried blaming me/the bank. Were again rude, obstructive and then hung up on me!
I absolutely CANNOT afford to be paying twice and waiting weeks (months) for a refund!
Advice? (Using someone else, shopping in person are not options unfortunately).
Please or to access all these features
Please
or
to access all these features
AIBU?
To be seriously ticked off with asda online?
65 replies
graphista · 19/10/2016 00:26
OP posts:
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