Myself and my partner were going away for a week so I booked a hair appointment about a month before for the morning we were going away. I try to space appointments as far as possible (cost) and because because we were going away, I'd waited longer than I would so it would look nice/be manageable while we were away, which meant it REALLY needed doing. A few days before, I called to double check the appointment time as I was worried that I'd got the time wrong. He confirmed the time was 9:45am.
The day of the appointment comes, I'm running a bit late as I'm having one of those mornings where everything seems to take longer than it should, so I literally run to the salon (luckily not too far from my flat). I arrive on time, the salon owner tells me to take a seat. After 15 or so minutes, the salon phone rings and the owner answers it. It's for my hairdresser (I'll call him C) and the owner says that C isn't in yet but is due in at 10, looks at the time, sees it's past 10 and says it's "typical C", kind of laughs and says that he's spoken with C this morning and that he should be in any minute. At this point I'm a little miffed about the "due in at 10" thing as my appointment was before 10, but thought he'd obviously not looked at C's appointments and that's probably just his usual time on a Saturday.
Another 15 minutes passes and the owner apologises, says he doesn't know where C is and checks his phone...only to see a text from C asking him to cancel his appointments as he's not coming in.
The owner apologies, explains that he's fully booked so can't fit me in and says that C definitely owes me a haircut.
I end up managing to get squeezed in by another salon nearby that do walk in appointments after I explain the situation.
I have no problem with an appointment being a few minutes late (it's happened a couple of times - last time because he was giving his friend a haircut as a favour) and do get on with him well, but I am really annoyed that he has been so unprofessional and I feel like he's taking advantage of the relaxed salon by messing around his clients probably because of a hangover.
I absolutely hate having to find a new hairdresser and I love how he does my hair but AIBU to not bother going back to him? I can't decide whether it would be unreasonable of me to not give him a second chance.
Sorry for the long post!
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AIBU?
To find a new hairdresser?
4 replies
redlittlesquirrel · 02/10/2016 18:20
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