So I treated myself to a pair of VB glasses. They were over £300. I then paid to have the lenses changed to optical ones, which you are meant to do as they are optical glasses.
I bought them on a trip overseas from a boutique licensed to sell VB products.
However, on returning home, one of the arms just snapped in two. You can tell by looking at the arm that it hasn't been bent, it has just snapped for no apparent reason.
I called the Victoria Beckham shop in London to ask if they could replace the arm or repair it or something. They told me it was nothing to do with them, I had to contact the shop where I bought them. I did, but they couldn't help. I called VB again to be told that because of the Sale of Goods Act, it was nothing to do with them, even though the Sale of Goods Act does not apply in the country I bought them from. I asked if they could contact the manufacturer to get a new arm, to be told again, it was nothing to do with them.
I just want a new arm, I don't want my money back or anything like that. They were very expensive, I will never have the money to replace them. I just fell really let down.
AIBU? Should I just accept it and throw them out?
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AIBU?
to think the Victoria Beckham shop should have been more helpful?
125 replies
MythicalChicken · 01/10/2016 05:29
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