To expect a hotel room to be quiet?

(34 Posts)
Kalopsia77 Sat 24-Sep-16 23:57:30

Ok so I'm in a hotel, I'm knackered after a 7 hour drive to get here, 7 hour drive back home in the morning. I'm up to visit my daughter at uni and bring the stuff we couldn't fit in the car when she moved in. Wedding party going on at the hotel, music so loud in my room the walls are bloody shaking. I'm told by reception manager that they often have functions on (like that makes it ok?!). I'm so tired I could cry. I won't though coz I try not to be a drama llama. It's going on until at least 1am. They gave me free wine and Pringles so that's good but aibu to expect to be able to sleep in a room I have paid for with the sole purpose of exclusively sleeping in? They just played the Macarena and the Time Warp ffs. I considered throwing myself out the window but it only opens six inches and I'm not thin. Gah!

Miiow Sun 25-Sep-16 00:01:50

That's really irritating. Did they say anything about its hen you booked? I'd ask for a big discount.

Kalopsia77 Sun 25-Sep-16 00:03:26

They did not. I will be writing complaint letters tomorrow in true passive aggressive style grin

WorraLiberty Sun 25-Sep-16 00:04:02

If the walls are actually shaking, then YANBU, that's not acceptable and I say that as someone who's really quite chilled out about other people's noise.

I suppose you could ask for a partial refund but I don't know if you'd get one.

Either way, I would write a review on trip advisor and let everyone know about it.

Oh, I do feel for you. We once spent a lovely bank holiday weekend in Staffordshire when our two were tiny, there was a different wedding disco til 1am every night, on the last night the wedding families had a massive fight, bloke out in the car park keying cars, his girlfriend screwing at him to "leave it, he isn't worth it", three police cars. Kids slept right through it all, obviously. I always travel with earplugs in my wash bag now...

5OBalesofHay Sun 25-Sep-16 00:06:06

You could ask for some earplugs

Kalopsia77 Sun 25-Sep-16 00:07:48

They are playing Highway to Hell now which is DEFINITELY unreasonable. But I did just catch a glimpse of the bride and she looks beautiful and happy and I hope she is having a fabulous night smile

Lumpylumperson Sun 25-Sep-16 00:08:15

I long to be like Worra and chilled about noise.

However I hate unwanted noise. I'm very sensitive to sounds and what you're describing would be intolerable.

It's unacceptable. I'd be kicking up a stink (and I also hate complaining but would about that) and be asking for a move and/or a refund.

hope you get it sorted. Sounds awful.

Lumpylumperson Sun 25-Sep-16 00:09:24

But I did just catch a glimpse of the bride and she looks beautiful and happy and I hope she is having a fabulous night smile

That's such a nice comment op smile

I would ask for a discount, btw. I think hotels should at least mention any loud events going on during your stay when you book, so you can decide if you want to go elsewhere. We got a night free, I think (long time ago) but it helped that the last night was such a nightmare and that the restaurant was closed every night.

Kalopsia77 Sun 25-Sep-16 00:10:13

They are fully booked unfortunately so I'm going to have to suck it up. Might be a good time to plug in my headphones and catch up on The Archers omnibus but I would way rather be asleep

Kalopsia77 Sun 25-Sep-16 00:12:10

Thanks Lumpy! Tbf it's an annoyance to me and minor in the great scheme but it's her big day and I hope they are having a blast smile

PaperdollCartoon Sun 25-Sep-16 00:12:54

What's a pain, but I'd be like you, hoping they were having a lovely wedding. Can you sleep late in the morning and leave later? Get them to give you free late checkout.

PippaFawcett Sun 25-Sep-16 00:13:37

I HATE this. I imagine it is why the Premier Inn good night's sleep marketing thing is such a good idea. We once spent ££££ on a very rare night away from our young DC. We were very sleep deprived and not only was there a wedding, but the guests ran up and down the corridors until 4am banging on doors. I would have had more sleep at home.

starsandstripes2016 Sun 25-Sep-16 00:15:40

We had this at a well known chain. I'd gone down to reception 3 times about the noise. In the morning our fee was refunded because it had been bad enough to get me up, out of bed and down to complain. Other families who were experiencing were refunded because they'd complained. We'd booked a family room and which were above their function room. It's a nonsense. Also I never travel without ear plugs.

WhiskersAndPaws Sun 25-Sep-16 00:22:22

YANBU. I've had this before and I think I probably did cry. They should refund some of your cost of stay I mean you booked the room to sleep in if the function takes over all the rooms and makes them so noisy they should warn people beforehand or the people hiring out the function room should pay for exclusive use of the venue as it renders all other rooms useless. I'd be fuming OP.

Kalopsia77 Sun 25-Sep-16 00:22:40

I will take the earplugs advice on board in future. I stay in hotels and b&bs all the time for work (and for escaping the kids and having alone time!) and I've never had anything like this before. I chose a naice hotel as a treat after all the driving, I will stick to my beloved soulless Premier Inns from now on grin

LadyConstanceDeCoverlet Sun 25-Sep-16 00:25:44

Surely the hotel can make them turn the volume down after midnight?

If they know that these events tend to be noisy late into the night and that their soundproofing is so poor, they really should warn other guests at the time they book. I think you should definitely ask for a discount.

Kalopsia77 Sun 25-Sep-16 00:27:28

I would be more fuming whiskers if I hadn't been out with my daughter for dinner and several wines (and a cocktail or two). Annoying thing is she wanted me to come out to the Student Union with her and her mates (I'm suddenly a cool mum for some reason?!?) but I chose to be sensible and get an early night. The volume has dropped, hopefully it's tailing off now.

GuiltyPleasure Sun 25-Sep-16 00:47:58

Reminds me of the time a group of us booked a lovely country hotel for a weekend of relaxation & fine dining. Unfortunately that weekend in a small country town coincided with an annual motor cycle convention. You literally couldn't move for motor cyclists & their bikes. We had no issue with the people we encountered that weekend, we met lots of lovely people & there was no trouble at all, it was just way noisier & busier than we'd anticipated. We did however complain to the hotel that they should have warned us that the convention was taking place & therefore the whole place was not the relaxing quiet place that they advertised & we thought we were booking.

SandyY2K Sun 25-Sep-16 00:52:39

When you check out ask for the duty manager and tell him about your disturbed sleep and ask how you will be compensated for this. If nothing else they should take some money off your stay. Once you leave the hotel .... they can ignore your complaint.

HerFaceIsAMapOfTheWorld Sun 25-Sep-16 01:23:19

Highway to hell LOL yanbu

IMissGrannyW Sun 25-Sep-16 01:30:47

Everything you're saying is valid. You are def NBU.

The advice from PPs is good and right - you should go and complain.

But this isn't actually a thread about noise, is it? This is actually a thread about your DD leaving the nest and the pain that causes you! flowers for that. I think this is the real issue, not your drive home tomorrow!

VeryBitchyRestingFace Sun 25-Sep-16 02:16:37

Sympathies, OP. flowers

I travel a lot with work and have got to the point where I tend to avoid hotels in favour of B&Bs. I'm a v light sleeper and with hotels, there tends to be functions and people floating about the corridors/coming in at all hours.

B&Bs tend not to have functions and, in my experience, the guests keep reasonable hours.

MrHannahSnell Sun 25-Sep-16 03:12:08

Learn the lesson OP. Avoid any hotel that does weddings or functions.

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