Daughters house floods

[passionflower50]

Aibu my daughter returned to her house last night to find downstairs flooded it's a housing association property which she moved into end of May a valve on the boiler caused the boiler to spill water put all over ruining brand new carpets and kitchen flooring aunty to think it's the h.a.responsibility to replace carpets she's a single parent with 2 childrenx

[GladAllOver]

That's an awful thing to happen, but we can't decide whose responsibility it is. She will need to look at her tenancy agreement and if that isn't clear, talk to the HA.

[LIZS]

Are her contents insured separately or can she claim via ha policy?

[IceMaiden73]

Oh no how awful for her

She needs to read her tenancy agreement and speak to her insurance company

[TheWeeBabySeamus1]

When my roof leaked in a Housing Association flat I was given a £20 voucher and told to claim on my home insurance - I had none so had to pay myself.

Some HAs are better than others in terms of rectifying damage so worth giving them a call to see if they are willing to replace the carpets.

[SuperSaint]

I work for a housing association. I would expect the housing association has only insured the building and any contents will be her responsibility I'm afraid. Has she got contents insurance?