Returning to a charity shop

(9 Posts)
pestov Thu 11-Aug-16 10:26:33

So a new charity shop has just opened near me, and I bought a bunch of stuff, including an electronic toy for the baby. When I got it home the batteries had leaked and it doesn't work with brand new batteries. AIBU to return it? The battery compartment required a screwdriver so I couldn't check in the shop.

Missgraeme Thu 11-Aug-16 10:28:05

Take it back. The stuff they sell should still serve it's purpose! I once counted jigsaw pieces before I bought it!!

Simpsonsaddict Thu 11-Aug-16 10:28:45

If you return something they'll learn they should check the stuff before they sell it maybe?

DesignedForLife Thu 11-Aug-16 12:05:49

Yes I'd take that back. It's not in working order and they should have checked.

OiWithThePoodlesAlready Thu 11-Aug-16 12:09:32

I can see your dilemma because it does feel a bit wrong. When it happened to me I just wrote it off as a donation to the charity but it put me off buying at this shop again incase there was a repeat. They 100% should be checking things work.

cornflakegirl Thu 11-Aug-16 12:54:07

I buy lots of books and games from our local charity shop. I will happily buy things that the kids want that I would never buy new, on the grounds that I can donate them back again in a couple of months. I will tolerate the odd missing piece, or a bit of damage in a book, if it's still basically useable. I would absolutely return a completely non-functioning toy, and expect a refund. I'm sure that they would prefer that I do that, and keep using the shop regularly.

DramaAlpaca Thu 11-Aug-16 12:56:02

I wouldn't hesitate to return it.

LunaLoveg00d Thu 11-Aug-16 13:00:14

I volunteer in a charity shop and we do always check that toys are working - within reason. We don't have spare batteries, for example so if an electronic toy isn't working or a clock has stopped ticking, we'll assume that it is fine, but that the batteries have run out. We haven't got screwdrivers or other tools to start taking things apart, and certainly don't have time to count pieces in jigsaws.

Having said that, we'd be happy to refund someone in this situation.

Mozismyhero Thu 11-Aug-16 13:03:30

How much was it? I kind of think that is one of the perils of buying second hand. I'd just think of it as a donation tbh.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now