I have a voluntary role in an interest group and my role is to process new members, as well as my manage the current membership lists. This means chasing for renewals, and removing those that don't wish to renew as well as tracking payments made etc.
This is done in my own time and I try to be as quick as possible with getting things sent out to new members to do with their membership. Two weeks ago a chap joined and paid the membership fee. 2 days later he put a hold on the money as he hadn't had a reply. It was my fault, I was busy, I apologised explained it's done in my spare time etc etc. The guy seemed OK after I explained but by the time it was sorted a week had passed so I emailed him passwords and log in details and said I'd put his documents together at the weekend. Well I posted everything off yesterday but had dated his membership from the date the money was released so he's only been waiting a week although 2 from filling out the application.
Anyway today he posts on the related fb page with a snippy message saying "where is my PACK"
I'm really fed up with people expecting everything instantaneously. I have a job, a family, commitments, a life ffs so is it really too much to expect people people to wait a week or so. OK it's officially 2 weeks since he applied to join, but within 48 hours he had put a hold on the fee he paid, and they day he finally released it was the day I put as his joining day, which is 7 days ago.
I'm not precious. Happy to be told 7 days is too long if you really think it is but remember this is something I do in my spare time and I'm not sat at my PC with my fingers poised ready to jump on any new application as it lands.
Just looking to offload really as I'm close to jacking it all in between people like him, and those members that join for a year but ignore emails about renewing. Fair enough you don't want to stay, it a least email me back and say thanks but no thanks.
Please or to access all these features
Please
or
to access all these features
AIBU?
AIBU to expect someone to be a bit more patient
22 replies
stabbytheunicorn · 13/07/2016 15:27
OP posts:
Arfarfanarf ·
13/07/2016 16:00
This reply has been deleted
Message withdrawn at poster's request.
Arfarfanarf ·
13/07/2016 18:11
This reply has been deleted
Message withdrawn at poster's request.
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