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AIBU?

To think Photobox should make it clearer...

10 replies

monkeymamma · 05/05/2016 08:33

That some of their photo books can't be created in-app or on their mobile site/ can only be created on a PC or laptop! I've spent over £50 on photobook credit and now can't work on the sodding thing during my 'spare' time (ie on the train on way to work!).

We have no laptop and one very slow, crap pc which I'll have to beg a go of from dh (is his for work). Also is noisy and next to youngest (non-sleeping) toddler ds, so come the evening we're terrified of waking him, ha.

Their advertising is all 'ah, order a photobook, it'll be so easy' and it's SO FAFFY. Took me DAYS to upload all the photos I want and then half of them are missing, I just don't know which ones. So I'm having to scroll through hundreds of pics on their website and on my phone to try and compare and see which are not there. Terrified of missing favourite ones of the dc :-)

I know, I know, it's a real 1st world problem (and probably of my own devising) but - ddaaaaarrrggghhhhh!!

OP posts:
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leelu66 · 05/05/2016 08:39

Hmmm, I didn't think I could use photo books on mobile devices, I would have checked with them had that been my intention.

However, YANBU about missing pictures, that's annoying and would put me off.

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IceMaiden73 · 05/05/2016 08:40

They have a separate photo books app - it's not great though, def better on a laptop

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HereIAm20 · 05/05/2016 09:01

I've always found it fairly easy to use and have never had pictures go missing. If you are doing it by phone perhaps it is your phone losing coverage and not switching to data?

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shiveringhiccup · 05/05/2016 12:05

Yep it is faffy. Also they don't tell you they're going to whack on a tenner for postage. They also don't tell you the photo books get made in France - "one day delivery" means one day after it's arrived in England - ie about a week.

Other than that they're great Grin

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llhj · 05/05/2016 12:08

God yes it's annoying. Ive actually deleted the app cos of this.

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GalinaJohnes · 13/04/2017 11:28

Hello! Have someone tried the " refer a friend " program from Photobox ? I invited my friend , she made an order and I did not received my bonus of choice...
Thank you!

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foxyloxy78 · 13/04/2017 12:34

Agree with you OP. They are daffy and their after service is crappy.

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dontdoitchicken · 13/04/2017 12:52

My FreePrints is an app for free photos but I know they do a my free photo book where you use your phone to make it and just pay for delivery I've used it a few times !! You can only get one a month but it's worth it

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Mrsmorton · 13/04/2017 12:57

OP was almost a whole year ago, she's probably sorted it by now.

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Meekonsandwich · 13/04/2017 19:08

Save the stress, time and postage and go to boots. They do the same thing. Take a memory stick, done.

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