Recently stayed in a holiday cottage. Unfortunately, when we arrived the cleaner had gone AWOL & we were faced with piles of dirty sheets, towels & rubbish from previous residents. Contact owner (who is out of country) & she was unable to locate cleaner or substitute, despite 2 hours of trying. No clean spare linen in cottage so instead of enjoying our holiday we had to spend Friday night cleaning, & washing & drying the previous residents' linen, which took ages due to only having a dual purpose washer/dryer. Finally got children to bed at 11.30pm.
Owner finally arranges cleaner for Saturday morning - rather pointless since we had done it all - but is insistent & says we need to leave property at 10am so she can get on with it.
Owner gave us 50% refund on cost of trip. Howevever, would IBU to still mention all of the above in a review? All previous reviews are glowing & obviously she did try & put things right. BUT sorting & handling other people's dirty laundry is not how I want to spend the first evening of a short 3 night break & I would feel bad for anyone else facing the prospect of it if I wasn't honest. So should I mention or not?
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AIBU?
To mention negative issue of a holiday let in a review even though owner compensated us for it?
41 replies
Ujjayi · 05/04/2016 14:19
OP posts:
Sootica ·
05/04/2016 14:37
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