WIBU to ask for a free replacement?

(3 Posts)
Angelika321 Wed 23-Mar-16 09:59:44

I had 2 keys with my car which was bought from new around 13 months ago. I lost one key about 5 months ago, it just disappeared off the key ring one day. Yesterday as I locked up my car my remaining key fell off. Luckily I was alerted by someone passing by.

On closer inspection the bit where the ring goes has come apart. So the ring just slips out. This is what must have happened to the first key.

Would it be reasonable to assume it's a design fault and ask Ford for a free replacement? A new one will cost in the region of £350.

Nanny0gg Wed 23-Mar-16 10:02:04

Doesn't hurt to ask!

Deux Wed 23-Mar-16 10:09:43

Give it a go, certainly. Maybe contact the dealership first.

Have you googled it? It's just that whenever I've had an issue with my car I find the Internet awash with similar stories.

Tweet and Facebook too.

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