My DM has had an 'upset stomach' for 3 weeks. She is very independent and doesn't like to fuss or complain. She didn't want to see her GP but I was concerned that she's lost quite a bit of weight so I phoned her GP with her permission. The receptionist offered me a telephone consultation. I spoke to a lovely doctor who agreed mum should be see and her bloods checked.
Mum visited the doctor, weighed, bloods taken & referral for tests. Later that evening her phone rang. Mum didn't recognise the number & thought it was a nuisance call so didn't answer. At two in the morning she heard a hammering on her door. She looked out the window and there were two men, ....obviously as she is elderly & living on her own she was reluctant to answer the door. They signed at her to answer her phone. They were doctors who told her her potassium levels were dangerously low & they were calling an ambulance to take her to hospital.
After a short time in A&E she was transferred to a side room in a ward where she is receiving good care. The nursing staff are obviously very busy but nothing is too much trouble.
What a very positive experience. I so hope (probably naively) that the NHS continues.
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AIBU?
To feel so happy about my mum's care by NHS?
17 replies
GoldenSpacedCadet · 12/03/2016 12:16
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