A neighbour reversed into my parked car damaged one side quite badly and would prefer to pay for it themselves. The cost at an insurer recommended garage is 2000.00 and they are now offering to ask a different garage to repair it, a friend of theirs. I am not sure if damage is just cosmetic or mechanical as well I am inclined to think both. Should I just make an insurance claim even though their premium will be affected? I feel it's a silly question but the driver was crying and I feel so sorry for her having been in that position in the past. My worry is if we go with their choice of garage and the work is not done properly we won't have a leg to stand on. What to do?
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