Am quietly seething about something I know is petty in the grand scheme of things. I bought new foundation yesterday, simply a new bottle of one I already have and like, an 8 quid maybelline one. When I got home I saw that the one I'd picked had been in the wrong slot, so right foundation, wrong colour. I tried to take it back today for an exchange and was refused on the basis they don't return makeup. I had the receipt, and the foundation is sealed with a huge plastic seal and security patch over the lid. Apparently this is superdrug policy, though it doesnt say so anywhere i could see. I'm just cross as now I'm left with something I can't use and am out of pocket too. It makes no sense that it's a blanket policy when there's plenty of stuff in there that isn't sealed that I could apparently take back for any old reason I liked. So, forgiving the extremely petty nature of my problem, wibu to go back tomorrow to speak to the manager? I just want the right shade, can prove I bought it, and it's sealed!
Please or to access all these features
Please
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to access all these features
AIBU?
Who is BU, me or superdrug re make up exchange?
34 replies
TornNotTorn · 26/01/2016 21:39
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