Back story....DS has been dropping major hints for a present he wants from Santa. The store catalogue gives the price as 6 and unfortunately this particular toy is exclusive to this store so we can't buy elsewhere. We did see a few being advertised locally on Gumtree and Ebay by private sellers for 60 (!) but DH said "fuck that (that's a direct quote ) I'm not paying 60 for a 6 toy."
I've gone into the store numerous times over the last few weeks only to be told that they've just sold the last one or they're waiting on a delivery the next day. DH popped into the store today as he was in the area and overheard another Dad talking about this toy basically saying thank God he got it as he wasn't prepared to pay the Gumtree/Ebay price for it. So DH went up to the counter and asked if they had the toy in stock. After much deliberation and several visits to the stock room the sales assistant said yes they had one left and DH bought it. He overheard an exchange between the assitant and another employee along the lines of "ok, we'll split the money from the next one..." Then one of the other employees stupidly/honestly told DH that he and other staff members had been buying the stock and selling it on Gumtree or Ebay for 10 times the store price !!!
Whilst I'm the first to applaud their entrepreneurial spark, isn't this just bloody wrong ? Dh was absolutley bloody fuming. I've been trying to think it through. It's different from someone wandering in off the street and buying all the stock for 6 quid and then flogging it on Gumtree at a significant mark up, isn't it? I think Dh is most angry at the fact that we've been lied to numerous times when I've gone to the store and been told they don't have any. He called earlier to speak to the store manager but they were unavailable so is thinking of emailing their Head Office to complain. We know at least one of the people involved as they have served us previously in the store. So what would you do ?
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To send a letter of complaint to this retailer and possibly cost someone/several people their job ?
157 replies
whitebits · 18/12/2014 18:29
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