to ask if you have received your tax credits on time??

(8 Posts)
notagainffffffffs Sun 24-Aug-14 12:19:03

Sorry its such a boring subject.
Tax credits have failed to pay early as they are supposed to on bank holidays. Money is so super tight that im panicking they have stuffed up my claim again- the last time they deleted my dd from the system and we went without anything from them for 6 weeks (they still haven't back paid that)
The helpline is closed and im super stressed as have bills etc due this week.

LongFingers Sun 24-Aug-14 12:21:23

I would guess something has gone wrong with your renewal.

notagainffffffffs Sun 24-Aug-14 12:30:20

Thats the thing-I went to renew online and according to the envelope and code I didnt need to take any further action :/ so fed up.

LadySybilLikesCake Sun 24-Aug-14 12:31:43

You should call them up, I'm pretty sure they are open on Sunday's.

bearfrills Sun 24-Aug-14 14:12:42

Do you usually get paid on a Monday? I know it's a bit of a silly question but I used to work there and loads of people used to think all the payments would be made early because of a bank holiday when actually it was just the Monday payments.

bearfrills Sun 24-Aug-14 14:12:55

They're closed on Sundays

deakymom Sun 24-Aug-14 16:39:38
notagainffffffffs Sun 24-Aug-14 17:07:35

Yep always monday. Thankyou will call tomorrow. Genuinely makes my blood boil. With the last issue of them deleting dd entirely it took 23 calls (kid you not) to get it all sorted out.

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