to leave a bad review on Trip Advisor?

(73 Posts)
Mintyy Fri 15-Aug-14 18:51:08

shock

I've never ever left a review, good or bad, ANYWHERE.

If I go on Trip Advisor and have a little rant will I become a TA thicko?

I need support before I go in ...

LadyLuck10 Fri 15-Aug-14 18:52:16

If you truly felt that other people should know about this place negative aspects then ywnbu to leave a bad review.

Mintyy Fri 15-Aug-14 18:56:36

I know, but I feel I may be being a tiny bit nit-picky ...

FiveGoMadInDorset Fri 15-Aug-14 19:00:09

What's it for and what was the problem?

Mintyy Fri 15-Aug-14 19:02:17

Staying in a South of France villa that costs £1500 (pounds not euro) per week. Lots of tiny things I would overlook if it weren't so ££££££.

ArcheryAnnie Fri 15-Aug-14 19:03:55

I've left one bad review on TA, in a sea of good reviews I've left for other places. I did point out the positive aspects of the place I slated, but it was so truly awful I almost felt obliged to review it.

(A restaurant in Covent Garden which was both diabolical and really expensive.)

I haven't regretted it.

Could you post the review here, and we will tell you if we think it is too. It-picky?

Also, you could use the 'shit sandwich' model. Start and finish the review with the good things about the villa, and put the gripes in the middle.

Too nit-picky - bloody autocorrect.

frames Fri 15-Aug-14 19:05:03

Is this about Bedruthen Steps...again???

ancientbuchanan Fri 15-Aug-14 19:06:28

I find it infuriating when all you get is good news, so go ahead.

WooWooOwl Fri 15-Aug-14 19:11:47

YANBU, but point out the god things as well for the sake of people who have already booked and paid to go.

Mintyy Fri 15-Aug-14 19:11:48

Hmm, review not fully concocted in my mind yet.

Its all incredibly tedious to do with no dishwasher tablets, unusable washing machine, only 1 bath mat even though there are two bathrooms, dirty crockery, one of the dc's beds being a "put-you-up" bed rather than a proper bed.

Little things you feel you shouldn't have to worry about if you are spending fairly high end money ...Or perhaps £1500 pw is not a lot in France in August?

This is why I am asking.

MamaLazarou Fri 15-Aug-14 19:13:54

£1500 seems quite cheap to me. Sorry.

Mintyy Fri 15-Aug-14 19:22:21

No need to apologise, I wanted to know.

TSSDNCOP Fri 15-Aug-14 19:22:50

I think it'd be fair to raise initial concerns with either the TA or villa owner first, then escalate to TA if no satisfaction.

TA is where I go when I'm ecstatic or have been royally dicked around with no satisfactory apology/resolution.

TSSDNCOP Fri 15-Aug-14 19:23:23

Sorry, first TA meant Travel Agent.

LadyLuck10 Fri 15-Aug-14 19:24:31

I think speak to the agent first, maybe it's a one off? Tbh I don't think that's something major enough to put me off.

ArcheryAnnie Fri 15-Aug-14 19:25:06

£1500 seems quite a lot to me. How many bedrooms?

Also, cheap or expensive depends on the facilities available - it should still be clean, however cheap it is, and whatever facilities there are should still work. And what is there should be described honestly on the sales information, including describing beds properly.

londonrach Fri 15-Aug-14 19:25:15

Be warned. I left a bad review about a pub in Hampshire as the good was shocking and had abusive email from chef. Reported to trio advisor. Email and my review removed. Worse food we ever eaten.

daisychain01 Fri 15-Aug-14 19:26:38

SDTG I absolutely love the "shit sandwich" analogy grin.

Mintyy in general terms I tend to be a bit of a woos about leaving negative comments on websites, as I'm always a bit worried in case a 'one-off' cock-up or unsatisfactory visit then tarnishes someone's business across the board. Along the lines of "give a dog a bad name.." and all that.

t'internet can be a bit cruel like that.

I guess it depends on the circumstances, but I prefer to deal with a complaint directly with the proprietors and see if they are positive, conciliatory, apologetic and try to make amends. If they couldn't give a damn, then I would feel like I'd at least given them first right of reply. Even then I wouldn't be too savage, but I would think twice about giving them my business again.

YANBU to consider commenting on TripAdvisor, I guess it does depend what you want to achieve...

Floggingmolly Fri 15-Aug-14 19:27:10

£1500 for a week in France doesn't sound like the cheaper end of the market to me... I'd expect full luxury for that.

Mintyy Fri 15-Aug-14 19:29:29

2 bed villa (one double, one twin) in south of France near border with Spain. Small private swimming pool.

I have no idea whether £1500 pw is a little or a lot as I've never had a holiday like this before.

WipsGlitter Fri 15-Aug-14 19:31:00

It's a bit above average I would say. I'd keep it factual not ranty.

ArcheryAnnie Fri 15-Aug-14 19:31:36

daisychain01 you make a good point about the way the owners deal with complaints. The one bad review I left, the owners had responded to previous bad reviews with variations on "well, everyone else liked it so shut up" and "ah yes, I remember you, you were the horrible drunks" (He couldn't do this to me because I hadn't said which day I'd visited.) He was so bullish and nasty about other people leaving pretty mild, polite complaints that I had no problem at all leaving a bad review.

rookiemater Fri 15-Aug-14 19:34:10

I'd expect all of the things you listed to be right regardless of the price of the property - unless the temporary bed was listed as such.

I have put less than 5 star reviews on about places - I try to be really fair so I list all the good points if there are any such as location, distance from shops/airport size etc. and then anything I was less pleased with. I tend to rate on TA 5 star = pretty much perfect, or perfect for the price you paid, 4 star = very good with a few minor quibbles, 3 star = nothing special or not great value for the money, 2 star = disappointing, some major issues but a few redeeming features, 1 star = bloody awful.

I've only given 1 star once and that was for a "log cabin" which closely resembled a shack and had damp and a drawer full or dead flies, oh and sticky crockery and glasses because the shelves hadn't been cleaned for a long time or indeed ever.

From the info you have given it sounds about 3 star to me. However it does depend on the property size - if it's say 2 bedroom then I'd say it's quite expensive even for school hols but if it's 3+ then you aren't paying top rate for that time of year so can't expect it to be brilliant.

Enjoy your holiday anyway. I bet the weather's better there than it is here. As you are still there, as others have said, it may be worth emailing/phoning whoever you rented it from to see if you can get anything sorted whilst you are there.

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