PayPal email.

(29 Posts)
ICanSeeTheSun Thu 24-Apr-14 20:37:23

I have just had an email off PayPal asking me to verify my bank details as I have almost reached £2100 spending limit.

This isn't all from me, i order a lot of things for family members who always give me the money as they trust me to do safely online shopping where as they are not confident.

Is this a scam, as I have never had an email like this.

autumnsmum Thu 24-Apr-14 20:38:19

I've had one it was fine

Euphemia Thu 24-Apr-14 20:41:03

Log on separately to Paypal, not through the link in the email, and check out what you know to be the genuine site.

AreWeThereYeti Thu 24-Apr-14 20:43:21

You can use NORTON website checker

It sounds dodgy to me?

Can you seperately log into your PayPal account but not through any links in the suspicious email.

Does the email address you by name and include any other personal details - phishing emails tend yo be generic

Di

CrohnicallyHungry Thu 24-Apr-14 20:43:56

Firstly PayPal will always address you by name in emails. Any generic greeting like 'dear PayPal user' is a scam. Secondly, if you click on where it says from: PayPal it will show you the actual email address it comes from, if it's a scam it's usually from a yahoo address or similar, a genuine one will come from PayPal. And you can go to your PayPal account (via Internet browser, not clicking on any links) and if it's genuine I'm sure there will be something on your account info.

ICanSeeTheSun Thu 24-Apr-14 20:45:33

This is the email

AreWeThereYeti Thu 24-Apr-14 20:46:30

If you did click on a link in the email and if you think it may be a dodgy email then I would immediately change your PayPal password.

ICanSeeTheSun Thu 24-Apr-14 20:46:49

I only access my email from my phone, I can log onto PayPal account on the pc

AreWeThereYeti Thu 24-Apr-14 20:49:15

Is the balance about right? If so, and it's also addressed to you using your name it's probably ok but still don't click on any links in the email just to be super safe. smile

if you go onto paypal there are limits on there. You can lift the limits when you go into your account details

hollyisalovelyname Thu 24-Apr-14 20:55:55

I had an email from Paypal.
I don't ever remember opening a paypal account. smile
Be careful!

ICanSeeTheSun Thu 24-Apr-14 20:56:10

Thank you so much. I haven't a clue if it right.

I changed every password I had when MN had the heartbleed, but will change it again

JerseySpud Thu 24-Apr-14 20:57:02

see i thought it was paypal.com not .co.uk

log in through the normal paypal site

AreWeThereYeti Thu 24-Apr-14 21:01:13

You can't tell if an email is fraudulent from the general look of the email as the scammers will copy the legitimate sites perfectly

ICanSeeTheSun Thu 24-Apr-14 21:01:35

Can't log in on my pc

log in through the normal site (if you type in .co.uk it takes you to the .com site) and check your limits are what is specified in the email. It could be legitimate or it may not

why not?

Moonfacesmother Thu 24-Apr-14 21:03:32

Does it address you by name?

I had a similar one when approaching my limit and it was genuine.

If it addresses you by name and you think you are approaching that limit it is genuine.

I had a fake paypal one once but it didn't give my name and was littered with spelling errors.

melika Thu 24-Apr-14 21:04:21

I always go through ebay and then I know its real.

AreWeThereYeti Thu 24-Apr-14 21:04:49

Don't panic, I bet you are not typing your password properly

<<speaks from experience>> grin

ICanSeeTheSun Thu 24-Apr-14 21:07:11

I'm in after resetting password.

I tried to remove limit, got all green ticks but it hasn't be removed.

maybe try logging out and back in again?

AreWeThereYeti Thu 24-Apr-14 21:13:37

smile Sorry, can't resist an IT Crowd reference.

ICanSeeTheSun Thu 24-Apr-14 21:14:40

It did address me by name.

Sorry in a flap at the moment

JingletsJangletsYellowBanglets Thu 24-Apr-14 21:16:23

It's normal- if you spend more than x amount a year, you need to lift it. I think there's a small fee and it does take several days to verify via your bank.

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