I normally exercise at home, but about 3 weeks' ago I started going to a class with a friend every Thursday night at a local council run sports centre.
The class is quite small, and although I hate to use the word, it seemed quite cliquey from the off, with the instructor walking around the class whilst teaching, chatting to people. I am fairly quiet, and the friend that I went with is very chatty and always seems to click with people instantly, so the instructor immediately took to her and chatted away to her and didn't welcome me to the class or bother with me. I mentioned to her that I have an existing shoulder injury, but that it's ok if I do light weights and she was really snappy and just said 'well you NEED to build up strength in the area'. She also kept inferring during the lesson that I am unfit because I've never been to her class before, which isn't the case.
I went to the second class and again got totally ignored by the instructor. She's regularly walk over to my friend during the class to chat but ignored me. If I said anything to her in a jokey way as the rest of the class were doing then she would just look at me and raise her eyebrows as if I wasn't worth her time.
Went again last Thursday and again she spent the whole lesson walking around chatting to people and totally ignored me, although she went up to my friend several times and asked if she was ok with the exercises etc. Then after she'd wandered round everyone she said to me 'oh sorry I forgot about YOU again, I always forget about YOU' in a really nasty dismissive way. I just smiled. Then a bit later I was struggling with an exercise and she was chatting away to my friend and kept looking at me and ignoring me so I said "Forgotten I exist again, have you?", and she then turned the music off and started lecturing me about how she hadn't forgotten about me, but that she hadn't had time to check on me that lesson. Then she said "I'll make sure I stand near this lady so I don't ignore her now", whilst cackling away.
At the end of the class she apologised in a really insincere way, and I said "I think your behaviour is really rude, but I will vote with my feet and not come back" then I walked out of the dance studio.
I mentioned it at reception and they were appropriately sympathetic and said that they do get other complaints about her behaviour being cliquey and unfriendly, and I went home. But now I am getting more and more cross about how she treated me. The class was £6, so not cheap, and I expect to be treated respectfully and decently like most of the other customers seem to be.
I am not sure whether or not to contact the head of leisure at the local council and make a proper complaint or not, or whether to just leave it?
Please or to access all these features
Please
or
to access all these features
AIBU?
To complain about this fitness instructor?
52 replies
mondaybluesblues · 14/04/2014 14:26
OP posts:
Don’t want to miss threads like this?
Weekly
Sign up to our weekly round up and get all the best threads sent straight to your inbox!
Log in to update your newsletter preferences.
You've subscribed!
Please create an account
To comment on this thread you need to create a Mumsnet account.