We have four dcs all with significant health issues. I do not drive and we struggle to get them to the numerous and frequent hospital appts and they also have a lot of illnesses so need to see the gp a lot.
This has meant dh taking far too much time off and when he can't it costs a fortune in taxi fares.
Our gp surgery runs a transport scheme for gp and hosp appts. I phoned today as we really need the help. The woman I spoke to was decidedly off and said the service is really meant for older people, and how had I been getting to appts till now why couldn't I do that. She was very sharp in her manner and quite dismissive. Then she said I had to see the dr to get approved and that they might not and if they do there was no guarantee she would be able to find a driver when I needed one.
I phoned back to make the gp appt and suddenly heard my name in the background- the woman I'd just spoken to was talking about me and dcs to another person and it didn't sound complimentary! The receptionist I was speaking to suddenly realised, put the call on hold then came back on and said , oh I'm really sorry about that.
It has made me feel like rubbish
Please or to access all these features
Please
or
to access all these features
AIBU?
To think we are just as entitled to this help as 'older' people?
358 replies
Edenviolet · 10/01/2014 11:05
OP posts:
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