to think they should have mentioned it before posting

(63 Posts)

My DMum posted a parcel to DSil in another country. It was a bottle of perfume. Cashier in PO asked what was in the parcel and filled in the forms. DMum later received a letter stating that perfume was NOT allowed to be posted and that the parcel had been disposed of, including the birthday card. Yes, DMum could have asked specifically whether perfume was allowed to be posted, but surely the cashier should have checked herself if she didn't know, or told DMum if she did. DMum is very upset, both about £60 wasted and that DSil didn't get her card or any other acknowledgement of her birthday on the day.

nitrox Thu 02-Jan-14 16:39:26

I run a mail order business, I only send paper products so it's not something I have sent previously.

I had no idea you couldn't post perfume overseas and I would be pretty miffed if they asked you at the post office what was in the parcel and then didn't tell you!

YANBU

wowfudge Thu 02-Jan-14 22:30:43

There's a long list of stuff you can't send abroad, although a lot of it is okay within the UK. Lonelynessie I discovered apparently you can only send four nail lacquers in the same package in the UK! I don't think the PO leaflet specified the size of bottle so seems arbitrary.

LongTailedTit Thu 02-Jan-14 23:11:34

wow I had the proper rule book once upon a time and would occasionally read it for amusement - there are a number of countries, most Far East iirc that don't accept some very specific things, wind instruments, marbles etc. confused

For the UK there was the usual fairly sensible list of prohibited items, incendiaries, porn, animal waste, etc etc, so far so predictable, but at the end of the list was...........^Filth^. grin How that wasn't covered by any of the previous categories is anybody's guess...

LongTailedTit Thu 02-Jan-14 23:12:39

*most = mostly in the Far East.

ParadiseByTheDashboardLight Thu 02-Jan-14 23:33:17

So how would one buy purfume online then if it can't be posted? Do other post/courier services allow it?

This is a weird and shit rule.

OP, I'd be raging, given the cashier didn't say anything.

Caitlin17 Fri 03-Jan-14 01:36:52

I imagine if you're buying online that will have its own rules which the company sending will have to comply with and/or the order might be filled locally.

RoseRedder Fri 03-Jan-14 01:46:28

It might be the diferrence between Royal Mail and courier?

I bought perfume online this year for a present and it was delivivered without a problem

Wibblypiglikesbananas Fri 03-Jan-14 02:10:12

The only form that would have needed filling in was the customs declaration. The sender signs the customs form - so your mum should have read the declaration/paperwork before she signed it.

Not the PO's fault IMO.

StupidMistakes Fri 03-Jan-14 02:12:31

Was there not a return to sender address cos surely if there was it should have been sent back to her rather than disposed of

Catsize Fri 03-Jan-14 03:26:43

Cashier should have known. Worth a complaint.

AmandaCooper Fri 03-Jan-14 07:45:32

I was asked the contents of a parcel I was sending from Leeds to Manchester. Unfortunately it contained medicated hemorrhoid pads, a tube of Preparation H, a tube of Lanisoh nipple cream and a packet of tena lady (she was 9 months pregnant and they were unused items from my own recent birth). There was a big queue behind me too. I have no idea why he asked but it's obviously not just a customs thing. Nosiness?

stupid, yes there was a sender's address, otherwise they couldn't have written to her to tell her that they had disposed of it.

pricklyPea Sat 04-Jan-14 03:12:22

Mother sent it a couple of months ago. Can't remember if she wrote on that it was perfume. Weird. Maybe they only check some.

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