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To think that delivering a sofa between 11.30pm and 1.30pm Iis taking the piss and not doing us a favour. Yes you CSL.

(37 Posts)
ExitPursuedByAChristmasGrinch Tue 17-Dec-13 22:55:06

I despair.

WinterWinds Wed 18-Dec-13 07:38:05

Not ideal but I assume everyone wants their sofa for Christmas so to ensure that you "would get yours" offered the obscure delivery time.
The driver was doing you a favour as I cant imagine he makes a habit of delivering sofa's throughout the night.
I'd actually have accepted the delivery slot.

Is there any chance that you will get your sofa in time for Christmas now?

HECTheHeraldAngelsSing Wed 18-Dec-13 07:42:49

Well, it's really not ideal and clearly they've cocked up but I'd be saying ok, not great, but I really want this sofa, I will stay up for one night in order to get it because that is worth doing in order to get it. Id rather have to wait up one night and get it before xmas than have the full night's sleep and no sofa. The other option is that someone else doesnt get their delivery because you are given their slot and thats not fair.
Have you cancelled the entire order or just told them youll wait for the first daytime delivery?

Caitlin17 Wed 18-Dec-13 07:48:50

I'd be happy with that. It's not the dead of night, I'm usually still up anyway. It's better than a week day daytime slot I'd have to take time off work for.

ExitPursuedByAChristmasGrinch Wed 18-Dec-13 07:48:52

Not sure what is happening at the moment. Well done to those of you who would stay up till 1.30 am for a sofa! It isn't that important as it is for a room we rarely use. So much shit is going on in my life that the absence of a sofa is the least of my worries. I suppose if it was for the main family room and we were having Christmas at home then maybe I would have stayed up and drunk more vodka until they arrived <lush>

I was worrying in the wee small hours about those poor drivers out making sofa deliveries to irate customers in the dead of night.

We will see what today brings........

lookatmycameltoe Wed 18-Dec-13 07:50:11

I like it! Better than missing a day at work or not getting the sofa before Christmas.

diddl Germany Wed 18-Dec-13 07:55:35

TBH, I'm with the OP-that's shit.

Why should she be inconvenienced because someone didn't load her sofa?

It's not her fault that delivery slots are taken due to Christmas!

She had one & it was wasted by the company.

ExitPursuedByAChristmasGrinch Wed 18-Dec-13 08:02:07

Yes - I was invited to book my delivery slot two weeks ago, so I chose a day when I knew we did not need to be anywhere else. CSL are very good at sending out emails and text messages but do not have any back up system to check that things are where they should be. DH got a text yesterday morning to say that the sofa was on the van and would be with us between noon and 1pm. The van was but the sofa wasn't. Trying to get through to anyone was the usual shit.

It took us three years because I have knee problems and could not get up off lots of sofas, plus as it is for a room we rarely use there was no real motivation. It was pure coincidence that we found one just before Christmas.

Longdistance Wed 18-Dec-13 08:06:59

I'm waiting in the electric recliner to my sofa from CSL.

I couldn't care less if it turned up at 1am.

Roshbegosh Wed 18-Dec-13 08:09:30

It was good of the driver to try to rectify it and YABU

diddl Germany Wed 18-Dec-13 08:15:03

It was good of the driver to offer-doesn't mean OP has to accept it!

It's the company's fault & OP shouldn't have to accept any inconvenience because of it.

DoesntLeftoverTurkeySoupDragOn Wed 18-Dec-13 08:26:26

Perhaps I am less than sympathetic because I have already spent three days waiting in for a UPS delivery. Only they've "lost" the parcel. I now have to wait in today for the replacement which has taken over 2 weeks to sort out.

If they had offered to deliver it between 1130pm and 1:30am I would have taken it.

samandi Wed 18-Dec-13 08:28:39

Well it's not great if the delivery slot was supposed to be during the daytime - and I wouldn't be impressed that my bed had been forgotten about.

But I would be impressed about offering a midnight slot - I actually think lots of people would prefer that to the day anyway, as they wouldn't have to take time off. Can't see it becoming a routine thing alas.

I would be concerned about disruption to the neighbours, and obviously it's not ideal for someone who has to get up to work early though.

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