I stupidly switched to shopping online with asda a few weeks ago. Got the delivery pass offer that was on ( slightly prematurely I now realise!).
Shop before last I returned some ridiculous substitutions and only got refunded for one item. Emailed them and got the other refunds.
Last shop I returned 6 items. Once again only 1 refunded. I've now emailed them the same email explaining this 4 times on 4 consecutive days ( I'm emailing as our landline isn't working so phoning from mobile would likely cost me more than the refund). No response from them at all and the money still hasn't been refunded.
It's not a huge amount I suppose but its just the principle of the thing. I don't have the goods that the money was for so surely I should have the money back! And no response to the emails has wound me up even more. Can you tell?
Please or to access all these features
Please
or
to access all these features
AIBU?
To expect asda to respond and to give my money back?!
39 replies
AmIGoingMad · 05/11/2013 22:12
OP posts:
Newsletters you might like
Please create an account
To comment on this thread you need to create a Mumsnet account.