Told ''my fault'" by checkout lady

(104 Posts)
Icepickinyourheadofthepops Tue 05-Nov-13 14:40:27

She told me "it's not my fault it's taking so long". I said "nor mine".. She said "isn't it?"!!!! (I was going to add 'these must be v faffy to do, this will teach me to do baking)' ..Had vouchers from shops own supplement for baking. Used them, she apologised every 30 seconds to two other customers for it taking 'so long' ( I had a full basket). I had packed up the wrong almonds (Same packaging).. And went back v quickly to swap as she had already swiped voucher.

Was so upset as a customer two behind was really arsy too and another old couple left and then the lady kept glaring back at me.

I chose a quiet time, 9am tues, and put voucher with relevant products ..

Didn't even take that long but she was so busy apologising to the two people waiting.
Still Can't believe how rude she was and how small she made me feel for using vouchers. Really passive agressive in the 'isn't it' accusation.

I complained at customer services but wondered if everyone agrees this comment was quite foul?

mitchsta Wed 06-Nov-13 09:43:35

My DH's response to "sorry about your wait!" is "are you calling me fat?". He thinks it is hilarious - I am always mortified!

Hahahaha! Brilliant.

MrsDoomsPatterson Wed 06-Nov-13 09:45:45

If frozen stuff is picked 12 hours before nogravitarse surely it's stored in the freezer?!

Thewhingingdefective Wed 06-Nov-13 09:54:00

She sounds like a fucking knob. No need for anyone to get huffy over someone buying a basket of shopping and using vouchers.

MrsS grin

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