To need help with a parking charge!!

(61 Posts)
NipNaps Tue 22-Oct-13 21:55:08

DH and I went to assist on a school trip tonight (6th formers going to laser quest!) and along with some other members of staff, decided to visit the pub next door for a pint afterwards. We parked in the pub car park and went into the laser place then afterwards (approx 1 hour later) we went straight into the pub.

However, the barman took one look at us and told us he wouldn't serve us. We asked why and he said "because you're parked in the car park". We then replied "well yes, we live too far away from here to have walked" and he kept repeating that he wouldn't serve us because we were in the car park. We asked why and he refused to explain and threatened to call the police if we didn't leave. We decided to just go as it was all too bizarre and we were running out of time with our babysitter.

When we got out to the car park, it was very dark and close to empty. There was a parking ticket on the side of each of the teachers' cars, saying that we'd parked there and we weren't authorised (I guess they'd watched us park and then not go straight to the pub). However we were intending to be customers afterwards although I accept they wouldn't have known that.

I think what then happened is that the barman refused to serve us as then we'd have been customers and therefore would have had grounds to appeal the ticket whereas because we weren't allowed to buy a drink, we can't now be classed as customers.

When we arrived at and left the car park, it was really dark and we had to drive around the car park a couple of times when we were leaving before we saw a sign saying parking for customers only but it was impossible to see it unless you shone a light directly at it as it was so dark and hidden.

I know this sounds silly but I rang the local non-emergency police who were actually really interested in it and said that although it is a civil matter and they technically can't help, they told me to approach the ticket company, then the council and then citizens advice.

I just feel that this was a really immoral way for the pub to act. I imagine that the landlord must be fed up of people using the car park and not the pub but we tried to use the pub, and we weren't doing so just to have grounds for appeal...we genuinely intended and attempted to get a drink there! The company wants us to pay £100, reduced to £60 if within 7 days.

Please help! Not sure if I've included all relevant info, so happy to answer questions about it...

gordyslovesheep Tue 22-Oct-13 21:58:10

don't pay it

BoysBoysBoysAndMe Tue 22-Oct-13 22:01:53

Don't pay it. They can't enforce it

Casmama Tue 22-Oct-13 22:03:09

Don't pay it. If they want to take you to court over a £100 fine then wait till you get a letter with a court date then pay it.
I would bet £100 they won't take it to court.

puntasticusername Tue 22-Oct-13 22:03:52

You don't have to pay it. See [[ http://www.moneysavingexpert.com/reclaim/private-parking-tickets]] for advice.

puntasticusername Tue 22-Oct-13 22:04:24

Ew, that link didn't work...well you get the idea anyway!

TheOriginalSteamingNit Tue 22-Oct-13 22:05:33

Yep, don't pay. Ignore.

Completely ignore it, if you contact them they will hound you. angry

Its not enforceable so ignore it.

londonrach Tue 22-Oct-13 22:07:07

If not council think its an invoice not a bill. Talk to cab or google parking tickets as lot of advice out there. Good luck. Might be an idea to leave feedback on trip advisor to warn others.

SirChenjin Tue 22-Oct-13 22:07:33

Don't pay it. The only people who can issue charges are the Police and the Council. Anything else is an invoice. Ignore it.

Screamqueen Tue 22-Oct-13 22:07:34

Dont pay it and dont contact the company either. They cant enforce it, no matter what they may threaten you with.

mindlessrascal Tue 22-Oct-13 22:07:37

Only political council can enforce payment, them or the police. A private company cannot; my dp went through a lot of hassle with a private company, they will often say if you pay 10 pounds by card etc the ,charges will be forgotten, and send court order type mail. Just ignore they have no legal footing!

mindlessrascal Tue 22-Oct-13 22:09:44

Sorry local council!

IHaveA Tue 22-Oct-13 22:11:03

Follow the advice on MoneySavingExpert expert. The rules have changed and it's nots not always best to simply ignore the ticket. Read up on it and do what they say.

It was a bit silly of you to use the pubs car park when you weren't using the pub but I don't think a £60 invoice (it's not a fine) fits the crime.

No, don't pay it. You will probably get several letters etc but don't be bullied by them. Do read the link above, gives good advice.

I've just had one of these in similar circumstances. All advice is to totally ignore them. There's a good Watchdog item on YouTube where a specialist motoring solicitor says to just make paper aeroplanes from the letters!

I got one outside costa for parking in what I thought was a parent toddler bay but was actually a disabled one next to p/t.
I ignored it as it was a private company. They sent me three demands for payment and a solicitors letter threatening court. Ignored them all and that was a year ago and heard nothing more.
Dh was very cross as it came in his name as I'd been driving his car and kept telling me to pay it. But I'm a rebel wink

NipNaps Tue 22-Oct-13 22:15:58

Thanks for the advice. We have also just had a think about this and there are a couple of things which don't seem right...

The barman knew who we were the moment we stepped into the pub - they were obviously watching out for us and had seen us leave the car there earlier. As soon as we approached the bar he said "I'm not serving you".

Plus...the ticket is in 2 parts, at the top is the ticket itself and then there's a bit that can be torn off the bottom. It's obviously come off a pad of tickets and each ticket has a pre-printed serial-type number at the top which is also printed on the bottom. However the number at the top has been scrubbed out with a biro and replaced with a totally different number. The number at the bottom has not been scrubbed out and stayed the same. So, if I decided to pay by post then I would send the bottom part in with payment but it wouldn't match the top ticket number...?! Not sure if that makes sense!!

Aargh!!

NipNaps Tue 22-Oct-13 22:21:29

Ooooh...also when I spoke to the police, they said that the parking company who issued the ticket are apparently linked in some way to the local council althought they are definitely a private company. Not sure how that worked but she seemed to think that the council used them sometimes to enforce parking at some places?

WestieMamma Tue 22-Oct-13 22:22:06

The law changed on the 1 October 2012. Don't ignore them as the parking companies can now enforce them. Follow this advice on puntasticusername's link.

IHaveA Tue 22-Oct-13 22:25:18

Any advice you take must be up to date!

Do you have legal advice included with your household/car insurance.

NipNaps Tue 22-Oct-13 22:29:29

I'm pretty sure we have it with our car insurance. Anyone got any idea why the ticket number had been changed? Seems suspicious to me.

IHaveA Tue 22-Oct-13 22:31:49

I don't think the changed 'ticket' number has any relevance but I could be wrong.

VivaLeThrustBadger Tue 22-Oct-13 22:34:56

What you now have to do is appeal to the company. You won't win, but ask them for a POPLA number.

You then appeal to POPLA, ask on Martin Lewis forum how to word the popla appeal. But you will win this. By virtue of the fact their sign was small and high, by virtue of he fact you tried to be a customer and mainly because the fine is out of proportion for any loss they may have incurred.

VivaLeThrustBadger Tue 22-Oct-13 22:37:30

I get tickets so frequently that TPS don't even bother writing to me anymore. So I don't have to appeal. I ignore the ticket on my car. If they were to then write to me I'd appeal but the last few they haven't bothered following the ticket up. I think they realise that it just costs them money and I'm never going to pay.

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