Note: Please bear in mind that whilst this topic does canvass opinions, it is not a fight club. You may disagree with other posters but we do ask you please to stick to our Talk Guidelines and to be civil. We don't allow personal attacks or troll-hunting. Do please report any. Thanks, MNHQ.

Prams and lifts in Peter Jones

(64 Posts)
Binkybix Sun 13-Oct-13 09:52:34

Interested to get views.

I was in Peter Jones yesterday with 4mo in buggy. I was on the first floor and needed to get down and was asked not to put pram on escalator but to get the lift. Fine.

I waited for the lift and every single one was full of people standing. I waited for about ten minutes then resolved myself to ask the next lot if a couple of people would mind using the escalator (approx 10 seconds away) instead. The next lift was full. Doors opened and opened for some time - long enough to explain situation in full, and that staff had stopped us using escalator.

I was amazed that not one person offered to get out and use escalator. The majority ignored me, one woman just shrugged. To be honest, I would have offered without being asked if I'd been in an earlier lift, so I was really surprised.

I also know in a few cases people would not have been able to have used escalators - but a whole lift full? Unlikely surely.

I know that I didn't have any more right than them to use the lift, but surely common courtesy would imply people would be willing to help, even if not obliged to.

AIBU?

SoupDragon Mon 14-Oct-13 07:52:42

If you'd been waiting 10 minutes for a lift, presumably everyone else on the lift had been waiting about the same amount of time?

No, because the OP was unable to get into the lifts that did arrive because she needed space for the pram.

OP, YANBU, I am often surprised at how selfish society has become. No, they didn't have to move but it wouldn't have cost them anything to do so. It is extremely unlikely that every single person in all the lifts had some kind of disability that required them to use a lift not an escalator.

merrymouse Mon 14-Oct-13 07:38:49

As far as I remember the demographic of Sloane Square is confused tourists. Maybe everybody was just stressed and lost and trying to find a loo.

YANBU. The lifts are the slowest in the world in PJ. And the lifts are right by the stairs for the escalator-phobic.

I always get massive electric shocks in there too. I go around with my hands covered by my sleeves. It really hurts!

Demographic is a bit <ahem> eclectic at that store.

merrymouse Mon 14-Oct-13 07:28:13

Harrods might still have lift operators? Maybe shop there? grin.

Morgause Mon 14-Oct-13 07:27:53

Probably not the case here but the mall in our city centre has this problem. The reason most people choose to use the lift instead of the escalators is because you have to walk around half of the mall to get to the next down (or up) escalator, they are not side by side. The down escalator is alongside the up escalator, iyswIm

Obviously this is because the owners hope people will be attracted by the stores they have to walk past to get to the next escalator but to most people it is a nuisance, especially if it's crowded.

So they take the direct route using the lift. Shopping centres should have escalators phased so that there is a direct route up and down. I think that would help.

YANBU OP, I get full on rage at lazy fuckers who can't be bothered to walk up a set of stairs or even a bloody escalator!

Lifts are for the disabled and for pushchairs, you know people who can't physically use the alternatives.

DP is very vocal about this and has several times asked people to let me in a lift with the pushchair.

UptheChimney Mon 14-Oct-13 07:17:36

In this situation in the (long distant) past, I've enlisted the shop assistant's help to find a way to make a space in the lift.

But <long sigh > I remember when Dickins & Jones had lift operators who would have cleared a space impossibly old fogey

If you'd been waiting 10 minutes for a lift, presumably everyone else on the lift had been waiting about the same amount of time? I don't think I would have given up my spot either, TBH, but if I'd met you by the stairs I would've offered to help you carry the pram.

FWIW, people hailing lifts when they are full is part of the reason they get clogged up - the whole thing takes longer to get between the required floors to deposit shoppers, so fewer people are able get off. I think I would've just gone away and come back again in a few minutes to see if the backlog had cleared.

And yes, I always get electric shocks in Peter Jones too!

merrymouse Mon 14-Oct-13 07:12:58

In my local John Lewis I think a lot of people use the lift because it goes to the underground car park.

No suggestions about lift etiquette or how to get people to move. I used to live near a shopping centre where I think you could have waited all day to use the little glass lifts that went up and down in the main 'atrium'. However, there was a lift in a the linked department store that nobody seemed to use except staff (Near staff canteen, not a goods lift!).

Maybe scope out the store a bit?

Pobblewhohasnotoes Mon 14-Oct-13 07:06:56

Train stations are pretty bad. Especially the one at Westfields.

I remember in my old job it used to drive me nuts when people used to get in the lift on the first floor to go down to the ground.

PrimalLass Mon 14-Oct-13 07:04:50

Oh and the lift in John Lewis in Edinburgh is the same, although you have to walk past the escalator to get to it. I think it has a sign asking for people to leave it for buggies/elderly/wheelchairs etc however. I am so happy that I a) never go to real shops any more and b) no longer have a buggy.

PrimalLass Mon 14-Oct-13 07:01:57

It used to annoy me the most in the CLIMBING CENTRE in Edinburgh. Perfectly able-bodied people who were there to climb hundreds of ft were in the lift (with their climbing harnesses on) when people with prams had to wait for ages. Often bunches of teenagers. It is the slowest lift in the world too.

fairylightsintheautumn Mon 14-Oct-13 06:58:01

of course YANBU OP. For every person in every lift for ten minutes to be physically unable to go on an escalator is highly unlikely. I actually think ten mins is a pretty damn long time to wait and would have asked a member of staff to enforce their policy of not having buggies on the escalators by asking the some of the lift people to move. Most people respond better to an "official" request. I get very sad at the huge number of threads on here that are the result of an "each man for himself" mentality and think life would be so much nicer if people did just generally give a tiny little bit of thought to others on a more regular basis - not cos they HAVE to, just because it would be nice (and I include P&C spaces in this)! smile

MrsMook Mon 14-Oct-13 06:11:02

I had a pram-in-lift moment today. Crowd of people go into lift, there's a spot left big enough for me to nip into with the pram (single pram containing 6m old and a seat on top for 2yr old). I reach to press the button for my floor as it wasn't pressed and a person in the lift snaps that her daughter's not in yet, so I press the door open button. (No one was hanging around by the doors as I entered, it all looked clear). Woman and daughter then bellow a conversation about getting in the lift inculding daughter yelling "I'm no' tha' skinny!". Woman asks me if I can move up, and I reply "this is as far as I can go without running other people over" (her tone of voice riled me). The lift was delayed for a minute or two while this drags out, before the woman gets out to join her daughter (who was never in sight through the whole exchange). The stairs would have been much quicker! Unfortuntately despite using baby carriers (I had a sling with me) there's just no way I can manage to carry a young baby, manage a toddler when he's reached the end of his tether, a baby changing bag and any purchases without use of a pram, so lifts it is.

I have no idea why people would choose to use a lift if there is no particular need as they're so irritatingly slow, and often awkwardly placed. Priority should go to people who don't have other options avaliable, and I doubt very much that all the other people in the OP's incident needed the lift over the escalator in the first place. Unfortunately if they are of that mindset (to take a slow lift over another method), few would be willing to get out partway through.

Sorry for my hijack, it just stirred up my moment.

Lilacroses Sun 13-Oct-13 23:20:17

This is very interesting! The very first flaming of a poor OP when I joined MN was a new mum asking this exact question. Nearly every person that responded hounded the poor woman and said that probably everyone who had pushed her out of the way had an unseen health problem that meant they could not do stairs! While I know many of us do have such health issues I think it is ridiculous to suggest that most people do! I agree OP. If you are abled bodied, take the stairs especially if there is a queue.

CaptainUndercrackers Sun 13-Oct-13 23:11:48

Coldwinter- I suppose I wouldn't know for sure. I would be very surprised if I was waiting in a shop and several packed lifts went by, all full of people with hidden disabilities which made them unable to use an escalator though. But I guess it's possible. I wouldn't glare at anyone though.

coldwinter Sun 13-Oct-13 16:00:05

As I said up thread, I get glares from mums with prams waiting to get into lifts. I can't take the escalator at times. You would never know looking at me.

I appreciate this is not the case with everyone, and some people are just lazy. But people do make an awful lot of assumptions.

SHarri13 Sun 13-Oct-13 15:57:10

The bentalls centre in Kingston is like this ALL te time. I just get in regardless of if it is going in the direction I want to,

coldwinter Sun 13-Oct-13 15:47:33

Captain - how do you know they are able bodied?

CaptainUndercrackers Sun 13-Oct-13 14:24:46

YANBU. Drives me crackers when perfectly able-bodied people bung up lifts and make it difficult for others to move around. Lifts are there for when you can't use the escalator or stairs people!!! And you're absolutely right, the kind thing would have been for someone to offer to get out. It's not all about 'rights' or 'waiting your turn', kindness and politeness are important too.

Binkybix Sun 13-Oct-13 13:40:41

candy I'm sure they were thinking that. I suppose I just wonder why you would make people wait when a quicker option is available to you too.

Binkybix Sun 13-Oct-13 13:38:49

I got a shock several times when I pressed the button, which was often!

OldRoan Sun 13-Oct-13 12:01:27

Maybe they are fed up of getting electric shocks from the escalators? Or is it just me who finds that in Peter Jones?

candycoatedwaterdrops Sun 13-Oct-13 11:55:21

Maybe they were thinking that it wouldn't hurt you to wait. I'm not saying I agree with that mentality but just that if it is first come, first served, maybe they were thinking that...?

Binkybix Sun 13-Oct-13 11:42:04

I agree it's technically first come first served, but my point was I think it doesn't hurt people to use a different option (escalator) if that option is also easily available to them. So, assuming others could use the escalator, both them and I could have got down.

I suppose I mean why wouldn't you help someone out if it's little or no trouble to you, but makes a difference to them?

I did wait, but since approx ten mins had passed I didn't know if there was going to be a free one. Maybe I should have been more patient in terms of time I waited.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now