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To dump my shopping at Morrisons checkout

(38 Posts)
Elliptic5 Wed 02-Oct-13 13:46:13

Bought a few thing in store, used a small trolley as the basket puts a strain on my shoulder and went to the self service. Got stopped from using the till I first went to as I apparently had to use a till with a larger area for my shopping (even though I only had a few bits), got redirected to machine labelled cash only - no good for me, then told to wait for a free space on trolley tills.
Scanned first item fine, second item fine, third item "remove from bagging area and wait for assistant" - waited, cleared by assistant, fourth item "remove from bagging area and wait for assistant" angry and fed up, FFS I could have gone through a normal till by now! Upended all my shopping into my trolley, grabbed my bags, declared Morrisons self service hopeless and marched out and went to Asda round the corner.
Realised at Asda I had left my trolley token stuck in the trolley in Morrisons blush - well at least it wasn't a pound coin.
Probably unreasonable, but felt great for a moment grin.

OodAlpha Wed 02-Oct-13 13:48:05

I've done it in tesco on self serve as it wouldn't work and there was no staff to sort it

pianodoodle Wed 02-Oct-13 13:53:32

I nearly always use the self serve but the most frustrating thing is when you have a red light and the person is just standing looking at the wall when presumably they're supposed to look for red lights!

MisselthwaiteManor Wed 02-Oct-13 13:54:26

Little bit dramatic but I'm sure it felt good!

pianodoodle Wed 02-Oct-13 13:54:26

Sometimes I accidentally lean against it with my knee and it goes off smile

Tuonz Wed 02-Oct-13 13:55:08

Yanbu. Morrison's self service is dire.

pianodoodle Wed 02-Oct-13 13:56:19

I didn't know they had special ones for trolleys though. I've been known to jam a weeks shopping through the self service till just to get out faster. Pile it high!

Ime Morrisons self scan is completely and utterly useless. The last time I used it I had to explain to the poor sales assistant when she cleared an error message for the third time that I had no such problems at Tesco!

Anyway, YANBU to be annoyed but someone will have to put all of your stuff back on the shelves so for that I do have to say YABU (sorry).

IvanaCake Wed 02-Oct-13 13:58:08

I've done the same at sainsburys. A member of staff insisted I had to self checkout and then buggered off. I lost myrag with the scanner after it told me to get a member of staff for the 3rd time. Plus I kept getting an unexpected 3 year old in the bagging area hmm

Fucking hate self check out.

Elliptic5 Wed 02-Oct-13 14:02:47

I was already feeling cross as I wanted some pears but as I saw the bloke filling the shelves throwing them onto the shelf I decided against it.
I hardly ever use Morrisons as their fruit is always damaged and customer service is crap but I wanted some cinder toffee honeycomb and they are the only place here that sells it - will have to make it myself now.

lilola Wed 02-Oct-13 14:04:47

yabu

piratecat Wed 02-Oct-13 14:05:27

tesco one is so much better. ours doesn't talk to you.
the Morrisons one comments on every fucking thing.

TheBigJessie Wed 02-Oct-13 14:09:31

IvanaCake I kept getting an unexpected 3 year old in the bagging area

I nearly spilt my drink all over my keyboard!

PoppadomPreach Wed 02-Oct-13 14:09:33

I totally agree that Morrisons' self scan is useless. YANBU.

ProfYaffle Wed 02-Oct-13 14:09:49

I like the actual Morrisons food but never shop there because of this sort of stuff. The self service doesn't work properly and there aren't enough of them anyway, there are huge queues all the time at every till and the aisles are too narrow which is compounded by the enormous baskets of special offers they scatter about. I find the whole experience far too stressful so stick to Tesco on the whole.

YANBU. We were in WHSmiths the other week and there was a big queue so Dh decided that it would be far quicker to use the self service tills hmm

The plan may have worked except he needed authorisation for the glue and something else. Eventually someone came to deal with it (there was nobody nearby) except that the stupid fecking till only accepts one authorisation as against one thing iyswim. So he had walked off to serve the rest of the huge queue when we discovered we couldn't pay as it needed him to authorise it again. Of course, he then couldn't leave the till because he had a queue.

Felyne Wed 02-Oct-13 14:11:39

One time, ONE TIME, I used the self service tills and didn't have to get an assistant. I felt like doing a little dance.
Every other time, though...

pixiepotter Wed 02-Oct-13 14:13:51

I did that at ASDA and the jobsworth told me that it was shopliftingand classed as 'a walk off' and the instore police desk had been notified!! Daft bat how can it be if I left the groceries on the till!

melika Wed 02-Oct-13 14:16:31

Keep saying to myself 'Don't go to self serve, it always throws a wobbly'.

But what do I do? Yes, I always chance it.

YANBU

Isthatwhatdemonsdo Wed 02-Oct-13 14:17:48

YABU some poor bastard had to put your dumped shopping back.

Elliptic5 Wed 02-Oct-13 14:23:49

But at least that 'poor bastard' is being paid for their time. Mine is gone forevermore.
This appears to be the price we pay for being lured away from small independent shops by cheaper prices and BOGOF offers. Now we only have the big supermarkets to go to they are expecting us to put up with poor customer service and being treated like shit.

picnicbasketcase Wed 02-Oct-13 14:28:48

I have always found that Morrisons ones work fine but the Tesco ones are temperamental to the point of wanting to kick the fuckers. But they are infuriating when they get fussy over nothing so YANBU

YouTheCat Wed 02-Oct-13 14:50:41

I only ever use them if I'm only getting 2 or 3 things and am not in a hurry. Hate them.

I got directed to use the Smiths ones buying A4 files and the placement of the barcode made them impossible to scan.

I gave up and went to Wilkinsons.

moanalot Wed 02-Oct-13 14:51:16

If only we all just refused to use them, and explain why......because they're crap and it's nearly impossible to put your full shop through without having to call for assistance, and also....why should we do their work and allow them to employ less people on the checkouts. As usual all down to their greed for bigger profits.

YouTheCat Wed 02-Oct-13 14:53:13

I had a lovely chat with the checkout lady in Sainsburys today. We were having a right giggle.

You just don't get that kind of interaction out of a machine that constantly tells you to 'place the' fucking 'item in the bagging area' over and over again until you lose the will to shop.

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