I have an iPhone 5, still under a year old the power button has stopped working so I cannot lock the screen or turn the phone off.
I rang up my contract provider who put me straight though to apple who gave me my options
- 10 working days no phone
- have a £600 lock put onto my bank account and I get to borrow a phone while mine is fixed
- drive hours to my closest apple store for a 10minute consult alot where if they cannot fix it in that time I get given a brand new phone
- see if my provider will give me a loan phone
Provider cannot give a loan but will give me £12.50 for being without a phone for half the month when my contract is over £60 a month..
I don't have a random £600 to be heled for 14+ days, we have birthdays coming up and a child just started school, I personally don't drive and for certain important reasons cannot be without this number for 10 days..
Aibu to think there should be somewhere local I can take it for a consult or be given a free temp phone since they will have mine anyway so I'm hardly going to steal the loan phone...