Because the member of staff who took my phone call made me feel a little unreasonable. And grilled me rather a lot too.
DP walks past a high school on his way from work back to his car. Today, he was walking past not long after the end of the school day.
A young boy which DP estimated to be around year 7 age, in full uniform, grabbed the carrier bag of shopping which DP was carrying. He got it off DP, but DP's quick reflexes grabbed the boy and took the bag off him. The boy ran off making stupid noises.
When he got home, he told me about it. My own year 7 DS was sat in the room at the time. So I decided that it would be the right thing to do to contact the school to discuss the matter.
a) So that the school could remind their pupils on behaviour.
And b) To set an example to my own son - that people will not tolerate bad behaviour. (He has just started high school, and is walking too and from school).
Anyway, the purpose of my call was simply to inform the school that one of their pupils had behaved in this way, and could it please be addressed through assembly or a letter to pupils/parents. Whatever way they thought suitable. However they seemed rather perplexed by my call. They wanted to know the precise location of the incident, which side of the road it happened on. Wanted to know how tall the child was, what type of uniform they had on. I wasn't asking them to identify the child, merely asking them to bring it up to all the pupils whatever way they thought appropriate.
So WIBU to ring the school? We have no way of identifying the child, DP said he wouldn't be able to accurately describe or recognise him. But I think it would be important that the child know they haven't got away with the behaviour.
Obviously it's difficult to convey tone on here but the person I spoke to was definitely not interested at first. She asked me what I expected the school to do. That is why I made the suggestions above.
Then once I'd said that she was questioning me quite indepth. She even wanted to know why DP hadn't gone in to the school when it happened. DP isn't the kind of person who feels confident dealing with these kind of situations
He wanted me to deal with it.
I just felt like I wasn't believed. And like I was being a nuisance. But as I say, I just wanted to bring the matter to their attention.
I would suggest they probably did ant to identify th child. That's isn't typical year 7 behaviour therefore they may have already had an idea of who it could possible be and it would be far better to address the individual child abd the spofics of the incident, than reminding the whole school about behaviour.
Unfortunately DP wouldn't be able to pick the boy out again. He said it happened so fast, one minute he was walking along, the boy comes from nowhere, grabs the bag out of DP's hand, DP grabs the bag and boy (the hand which is holding the bag) the boy lets go of the bag and pulls his hand away, then runs in the opposite direction laughing and making daft noises.
The school wheree I work take outside behaviour very seriously. Your ccomplaint would be acted upon OP! So no, YANBU. Call back on monday afternoon, perhaps say that you expected someone who took your complaint a little more serious, to return your call.
Detective it was good to inform school. We get incidents reported to us about students and we take it seriously. Did they take your number? I agree they may have an idea of who dp "met" so may try to scare said child into confessing. Or maybe they decided to humour you do you know who you spoke to? Secretary? Head of yr 7.
If I were the school I'd want to hear it first hand not from someone else. If he's an adult I don't see why it's helpful for him to pass responsibility to you all the time. I'd certainly expect the school to treat a direct communication more seriously