There was a leak in the bath in my rented flat last week. Downstairs had phoned their letting agents who phoned the factors who phoned my landlord who phoned me.
I couldn't see anything so somebody ( the factors? The letting agent? ) sent a plumber to investigate last Friday. They found that there was a leak in the overflow waste pipe. They didn't repair it, just diagnosed the problem and went away. I phoned my landlord and he flapped about a bit, came round to the flat to see it, then went away again saying he needed to look into the problem further before getting it fixed. Yesterday, he sent me this email;
"I have concluded my investigation into the water leakage from the en suite bath and the resulting flooding of the flat directly below you viz., FLAT 0/1.
The consequences arising from the event are such that I need to discuss them with yourself and <DP>and the resultant actions I intend to take.
On receipt of this e mail please contact me in order to set up a meeting."
So I phoned him and he refused to discuss it over the phone, but made reference to my 'negligence' and said that the issue had been 'intimated' to me 8 months ago.
NOW, this is true (ish), in that I was bathing DD one afternoon and a man came to the door and said some water had come through his ceiling. I had said I didn't think it was coming from my flat as I hadn't let the water away yet. I told him to let me know if it happened again. He said something along the lines of 'no problem, it's not my flat anyway, just thought I'd let you know' and shrugged and went away. I never heard anything of it again till last Friday. I've used the bath 3-4 times a week for the last 8 months and they've never said anything else.
My landlord has told me (when he came to see the bath) that he doesn't want to get the insurance involved because his policy is really expensive and he doesn't want it to go up, but surely that is covered by the rent we pay?
Our rent, incidentally, has just gone up by £45 a month, which I wasn't really that happy about but we agreed to it because our landlord has been quite helpful in the past. I doubt he'd get that rent on the place if we weren't living here.
He's taking the piss. And I love the way he's doing it with big words viz to intimate to you. Numpty. It's totally his responsibility to fix it, you need to just stay calm and keep quoting the clause from your lease to him.
Also 'I'm sorry to hear your insurance policy is expensive, but that isn't my problem' is a handy phrase.
I'm also a landlord in Scotland and use a standard SAT agreement. It's definitely down to the landlord to fix stuff.