I am in floods of tears so possibly not quite in the right shape for AIBU, but I need to know if I am overreacting.
DD (12 months) has developed a rash which has been getting worse and worse over the past 24 hours. First red spots on her bottom and tights, but spreading to other parts of her body. Called 111 earlier today who advised that as she had no other symptoms, watch and wait, but seek medical advice if it got worse.
We were out this afternoon when I noticed the rash being more blister-like and prominent. I also remembered a sign I saw this morning re chicken pox at her nursery. Anyway, I decided to pop into the GP surgery on the way home. Asked for an appointment today or tomorrow. Was told the duty doctor could phone me. Said I'd already sought medical advice on the phone, and would like someone to look at her. Was told the doctor could see me although it might be a bit of a wait. I said great, thanks.
Was then seen by GP who was brusque and rude from the beginning. Showed him the rash which he described as "a bit like hand, foot and mouth, but not quite, possibly a viral infection", and indicated the appointment was over. Being a first time mum this doesn't mean much to me so I asked "so does that mean it is nothing to worry about?". He said, angrily "well, what were you worrying about to begin with?". I said "I'm a first time mum and my baby has a rash all over her body, so I thought she might be ill". "Does she have any symptoms of illness other than the rash?", "no", I said, and he said "Well, come back if she gets those". By now I was more or less in tears because of his manner, and said "I'm really sorry if I have wasted your time, I didn't realise a rash was nothing to worry about without other symptoms". Rather than accepting my apology he said "well, we don't offer a walk-in service" and stood up to show me out.
I was crying by this point but went to reception to get his name (he had only been described to me as the duty doctor), and left.
Now AIBU to be so upset? I know I was being PFB and inexperienced but shouldn't doctors treat you better than this? I did't insist on being seen as I walk-in, I just refused a phone consultation as I didn't think there was any point and asked for an appointment today or tomorrow.
And if you think IANBU, would you complain? I kind of want to but this is out practice and I don't want to be seen as the difficult patient who complains.... even thought I know that is week.
Sorry this is so long. for lasting this long
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99 replies
Wildwaterfalls · 21/08/2013 17:19
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