Wibu to complain about this man at my grandfather's care home?

(79 Posts)
Auntfini Sun 28-Jul-13 13:11:43

My grandfather is in a care home as he is in a wheelchair and kept getting poorly so he moved into a care home about 6 months ago. Since then he's gone really downhill and is very forgetful and paranoid. He's always getting infections and he never drinks enough as he just doesn't think to.

I was there the other day and as I was leaving I overheard one of the carers laughing (in a shocked/embarrassed way) that she had forgotten to take drinks/tea round. It was 4pm. The woman in charge of the place said 'don't worry, just take anyone a drink if they ask for one otherwise they won't mention it'.
Well, to be honest, the elderly people in the home aren't likely to ask for a drink, they're mostly all there because they have a lot of different care needs and many suffer from dementia etc. lots are in chairs and I think they need to be reminded to drink.

I'm so cross about it as I think it's really poor, who knows how often that happens? Am I being totally over the top or would it be right to make a complaint.

My grandad keeps saying other things like they've bruised him/ scratched him, left him without dinner, left him in a dark room for hours (he cant push his chair easily alone) etc but I have to take that sort of thing with a pinch of salt as he's very unsure of his own thoughts now and I think he probably exaggerates, but now I'm worried they aren't caring for these people properly.

On the other hand I might be totally overthinking it! I am normally a very reasonable person but it all keeps going through my head.

Thanks for reading that, longer than I thought it would be!

pudcat Tue 30-Jul-13 10:59:59

I tried to have my Mum living with me but when I could no longer lift her it became impossible. The guilt of putting her in a home never goes away.

x2boys Tue 30-Jul-13 11:09:04

I Agree contact the CQC UP until sox months ago I was working on a long stay male dementia wards our patients were often discharged to EMI Nursing /EMI Residential depending on there needs some of the homes were shocking [some where very good] The CQC will and do close homes down for poor care

MammaTJ Tue 30-Jul-13 16:38:31

pudcat I am a carer by job and have told my own DM that should she need care, I will not be providing it at home.

I know the pressure on families only too well and could not do it.

I love my job, I really do, but I get to walk away at the end of my shift. I honestly do not know how those who look after family members at home manage it.

pudcat Thu 01-Aug-13 10:49:54

thanks MammTJ. I get fed up sometimes when others say "Oh I could never put my Mum/Dad in a home.". The home that Mum is in is absolutely wonderful so I know she is far better looked after than I could hope to achieve.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now