to want to tell a shop where to go!

(87 Posts)
Dawndonna Sat 29-Jun-13 20:22:41

Friend of a friend takes a dress into the changing rooms.
Assistant says to friend that there is no point in her trying on said dress as you had to be slim and confident to wear it, and the person trying on the dress was not.
WTAF! How dare she! Not the sort of place for those with low self esteem.

YouTheCat Sat 29-Jun-13 20:23:27

Which shop?

RinseAndRepeat Sat 29-Jun-13 20:23:46

Woah. Complain to the manager. That's dreadful!

absentmindeddooooodles Sat 29-Jun-13 20:23:52

Where the hell was this???!!! That's bloody horrendous! There's helpful advice and then just rudeness! Your poor friend!.... Of a friend.

Dawndonna Sat 29-Jun-13 20:25:43

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DramaAlpaca Sat 29-Jun-13 20:26:34

shock

That was the perfect occasion for the MN line "Did you mean to be so rude?"

GiveItYourBestShot Sat 29-Jun-13 20:48:43

Or the Pretty Woman defence..."you work on commission? Big mistake."

ShellyBoobs Sat 29-Jun-13 21:31:44

How man iterations has the story gone through, though, before you heard it?

Is it definitely true and accurate?

I'm wondering if the assistant was worried about someone ripping the dress if it was too small.

If the story is 100% true, then it's appalling and the manager needs to know for sure.

Dawndonna Sat 29-Jun-13 21:44:22

Just the one Shelly.

Fakebook Sat 29-Jun-13 21:49:38

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ShellyBoobs Sat 29-Jun-13 22:03:32

Just the one Shelly.

Having re-read your OP, I see that now. It was the friend-of-a-friend bit I picked up on but now I see that it was your friend who the assistant spoke to.

Utterly appalling and bizarre too. I just can't imagine what on earth the assistant was thinking.

I wonder if they've ever considered their own suitability for a job where you're being paid to make customers feel good about themselves, as much as anything else.

IsotopeMe Sat 29-Jun-13 22:36:58

Goodness. Not what I would call good customer service!

ZillionChocolate Sat 29-Jun-13 22:38:48

I wouldn't bother complaining to the shop, but I would spread the word about this incident. Maybe by posting on a busy website.

mummydarkling Sat 29-Jun-13 22:47:53

I have emailed through the "contact us" section of the website. I think they should have a right to reply as they are an independent boutique and this would not be good for business especially the hearsay aspect....sorry for your friend of a friend if this is for real. I am not actually trying to be rude just even handed.

50ShadesOfGreggs Sat 29-Jun-13 23:08:37

I have visited this shop several times, but didn't interact much with any of the staff.

I'd be interested to know what their response is, as it would definitely determine whether I would go back or not!

VivaLeBeaver Sat 29-Jun-13 23:11:53

It looks like the sort of shop my mother would frequent.

I think they did the friend a favour.

VivaLeBeaver Sat 29-Jun-13 23:13:17

Ooops, sorry Greggs. I'm sure it's nicer in real life than the photo on their Fashion page would suggest. blush

I've never heard of this shop but I do remember walking into a shop with my mother, who was looking for a outfit for a wedding. The assistant met us as we walked in and said that she was very sorry but they didn't stock anything that would fit. My mother was so humiliated, she ran out of the shop. and to my everlasting shame I said nothing

Can we start critique-ing their website?

wink

VivaLeBeaver Sat 29-Jun-13 23:20:57

There isn't enough time Chaos, I have to go to work in the morning!

Ilovemydogandmydoglovesme Sat 29-Jun-13 23:25:05

The correct response is 'I beg your bloody pardon?' said in a really loud cross voice so that everyone heard accompanied by the most fiercest death stare you can muster.

What a twat.

Or remind her that she works in a shop and is paid to help you. They don't like that much. I didn't when it was said to me. <bitter>

timidviper Sat 29-Jun-13 23:27:17

Sometimes shop assistants can be awfully offensive. A friend of mine was telling me recently about shopping for an outfit for her daughter's wedding and a bad experience. I once had very rude service from a bra fitting woman in M&S and it was only because my DD (then aged 18) was so angry I complained although it made no difference, the woman still works there and, when I commented on it recently, another member of staff told me she is often rude and they have had quite a few complaints.

Dawndonna Sat 29-Jun-13 23:27:39

In all the time I have been here nobody has taken it upon themselves to email a shop on behalf of a poster after a complaint. Apart from the fact that it would have been good manners to check with me first, it could for all you know land me in trouble. I shall ask for this thread to be removed. I have enough bother in my life to deal with and cannot be arsed with other peoples even handedness.

BrianTheMole Sat 29-Jun-13 23:29:40

What a bloody bitch, tsk, some people angry

BrianTheMole Sat 29-Jun-13 23:31:00

The shop assistant that is blush

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