to think a 75% price hike is taking the massive cockending piss?

(36 Posts)

Yes, Eon, I'm looking at you, you bunch of ratbags.

I have just, like a week ago, switched to their cheapest (!) tariff and given a meter reading.

They have decided to send me a letter telling me my gas/electric direct debit is going up by 75%.

Well they can shove that up their arses. That's based on us owing them £300. But we've just come out of the colder weather so surely it's going to go DOWN now?

Arsing arses. I'm off to manually change the dd back down.

AIBU?

SisterMonicaJoan Mon 20-May-13 21:07:38

I moved into a rental last year as an emergency. The tenancy stated that we weren't allowed to change supplier. We were only there for 6 months and was in a rush so thought it wouldn't really be a problem.

Yes, there was a problem - the supplier was EON!!

EVERY month, 2 weeks before the due date of the bill, we received a pre-legal action as though the bill was unpaid. We have very good credit ratings, never been in ultilty debt etc. We called them to complain saying we alway paid on time and why where we receiving these threatening letters? They said it was "a reminder"....

Funnily enough when we moved they were surprised we changed suppliers!

ParsingFancy Mon 20-May-13 20:45:13

Yep, blood pressure dropped nicely here since switched from edf to Ecotricity.

Didn't stop edf passing the final bill to debt collectors who started phoning me. Instead of just, you know, sending me a final bill.

bobkate Mon 20-May-13 20:40:18

I'm totally fed up with Eon now and am embarrassed to say we've not switched providers since we moved here over 3 years ago despite cringing everytime Martin Lewis appears on telly saying I'm an idiot for not doing so as I'm worried how you go about finding a better deal when I don't understand all the usage details, how many giggawhatsits and kilamojoes you use yearly,etc
Is it really that easy to work out a better deal?

Sh1ney Mon 20-May-13 20:39:55

< that's just for my electricity btw. I don't have gas- I have oil heating. >

Sh1ney Mon 20-May-13 20:39:09

Just me who refuses to pay by DD then?

I get a bill every 3 months... it's usually £130 for my actual usage. I pay the bill. I wait another 3 months... and so on and so forth.

It's not compulsory to pay via DD ...

scarletcrossbones Mon 20-May-13 20:32:05

Woah, EON have never upped our DD without asking, and they were happy to give back £200-odds we were in credit by, last summer.

But their prices are getting hiked, no doubt. I'm off to check out ecotricity - any more favourable reviews of it?

chicaguapa Mon 20-May-13 20:30:40

Definitely switch to another provider again. We're with the Co-op and have been very happy with them.

magichamster Mon 20-May-13 20:22:03

If they try and increase your dd give them a ring. If they still won't put it back down tell them you want to go back to quarterly billing. You'll find suddenly they are happy to keep it as it is. Then change companies!

Quodlibet Mon 20-May-13 20:21:15

When we changed provider, despite us paying direct debit for 3 years and despite them knowing our exact usage for the whole of that period, they decided to 'estimate' our final reading at £200 over what it should have been, and helping themselves to that from our bank account. Essentially, they were skanking our new suppliers out of the equivalent of 4 months usage. We contested it, and funnily enough it took 4 months and repeated attempts to sort out, by which time that £200 just went to our new providers. It is a total robbing bastard cynical scam.

EeyoreIsh Mon 20-May-13 20:15:45

Why not change company? !

I'm with ecotricity. They're great, lovely helpful people. They don't make profit, they reinvest into renewables. They don't charge any more than the average in your area.

And, they gave me a hamper of chocolate when I joined grin

BMW6 Mon 20-May-13 20:11:02

I'm with BG but submit meter readings online for Gas & Electric at end of every month, then pay the following month for the actual cost.
Don't all of the utility companies offer the same? Used to pay monthly DD with Southern Electric and ran up huge credits which were always repaid direct to bank a/c without fuss.

Mind you, our water DD has rocketed from £18 to £34...... I will see if that ends up as another big credit!!

Xales Mon 20-May-13 20:01:01

Want to add that when Southern Electricity wanted to up my DD several years ago, I called them up and said no.

They advised why they wanted to, I accepted their advice and then told them to leave my DD the same and they did.

It it your money and your bank, they cannot withdraw more than you allow them to.

Loulybelle Mon 20-May-13 19:54:35

This is why i do not have direct debits, they can sit and swivel.

Sommink Mon 20-May-13 19:52:18

Utility warehouse sent my a bill for my estimated meter reading for March (my fault for the estimate....was away when the reading was due) so they estimated me 3 times the amount of gas I had used for December or January. This months bill has cost me nothing and i'll have another £20 off next month too.

SueDunome Mon 20-May-13 19:41:13

Another vote of praise for Southern Electric. They've also refunded our credit in the past without us asking.
Last winter when all the other companies were massively hiking their prices, I was dreading the bill, but was pleasantly surprised when I received it.
Also, they read the metres every time without fail, so no estimated bills, but only two bills per year.

firsttimekat Mon 20-May-13 19:37:03

Eon gave us an automatic refund of 100 at the annual review, I found it really helpful as it balanced our yearly payments and then they adjusted our dd so it doesn't accrue again. No complaints here.

Xales Mon 20-May-13 19:31:21

Southern Electric

Your gas is in credit by £50 we will carry it over the next year.

Your electric is in credit by £290 it will be refunded to your account within in the next few days.

No mess no fuss I didn't even have to ask they just did it automatically.

So no complaints here, sorry grin

Quangle Mon 20-May-13 19:26:30

Edf did this to me when I was in credit too. And just going into summer season so about to get even more in credit. Then have to wait 20 mins for them to answer phone so I can tell them to get stuffed. Thieving liars.

nextphase Mon 20-May-13 19:17:08

Don't bother with BG either.
"Hello Mrs Phase, were ringing about your bill, were going to double your gas payments"
"how much was the last bill"
"£80"
"So were £80 in debit to you after one of the coldest winters going, I don't think the dd needs to increase that much"
"but you need to be in credit come the winter"
"Nope, I'd rather be in debt to you at the end of the winter, and level with you mid summer, ie keep the money in MY ACCOUNT"
"But, Mrs Phase, we don';t make any interest on your money
confused
Its all kept in a holding account for you"
"well, I'll keep it in my account then"
"OK, bye luv"

Bizarre!

ComposHat Mon 20-May-13 19:13:04

I'm with Ebico, it is the same price regardless of how you pay, so I just put twenty quid aside each month for the electrcity bill and pay it quarterly.

I resent handing over money for something I haven't used to boost the balance sheets of a money grubbing multi-national.

BringBackBod Mon 20-May-13 19:05:13

They must like me.
£41.22 in debit for Electricity- monthly payment staying the same.
£29.23 in debit for Gas- payment gone down by £8 per month.

What have you lot done to upset them grin .

VivaLeBeaver Mon 20-May-13 18:58:45

Really, I get interest? Might actually have to do a meter reading then! grin

LadyMaryQuiteContrary Mon 20-May-13 18:58:34

EDF never read your meter and never send out a bill. You phone with your readings and they still don't send you a bill. You move house (take readings and call them to tell them you're moving) and one year later they pass your 'bill' on to a debt collection agency for an amount that you know nothing about because they have not sent you a frigging bill ever!

Bring back Nationalisation. They should do this with the water companies too.

VivaLeBeaver Mon 20-May-13 18:57:48

All the companies are as has as each other. I left Scottish power to get my £300 credit back.

WEnt to Ovo who reckoned they were different, small, caring company, yadda, yadda. Did online quote using exact meter readings from last 12 months and they quoted me £85 a month.

So signed up and lo and behold my dd was £110 a month. I rang up and gave them hell so they agreed to put the dd down to £95 a month which I still wasn't ver the moon about but agreed. Six months on and the fuckers have put it up to £120. Bastards.

ShowOfHands Mon 20-May-13 18:56:00

We had the same shit. £500 we were in credit and they kept trying to adjust it up. We told them to give it back or we were leaving. In the end they gave it back. We're back in credit again now. I've told them over and over again that we have a logburner and use that for heating, we're not about to start having radiator fucking parties with the windows open and the hob on full blast for the fun of it but they insist we might.

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