AIBU that work should stop ignoring my request

[bongobaby]

I have worked for this company for ten months and recently was off sick with an injury for about five weeks. I gave in all Doctors notes on time and followed procedure and thought that I would be getting SSP. Anyways last week I got a wage slip with only £100 on it for the month, so I made a call plus an email asking why this was and how much SSP was paid. This was 4 days ago and still no come back from work. I am still expected to fulfill my petrol costs in mileage from that wage now that I am back at work and I am getting to the stage to tell work to not give me any work until they get back to me. It feels as though they are ignoring my question?

[redskyatnight]

Well if you made a call, what did the person on the other end say?
4 days doesn?t sounds that terribly long to sort it out tbh.

I personally would ring up again, explain that you previously sent an email and ask when you can expect it to be resolved.
I know my last company?s payroll only ran once a week, so even if they found mistakes you still had to wait for the normal payroll round for the money to come through.

[squeakytoy]

did your payslip not say how much ssp was paid?

[EasilyBored]

If you go here www.gov.uk/statutory-sick-pay/eligibility It gives info on what you have to do to qualify for SSP. It's £88.60 a week so only £100 on your payslip doesn't seem right. You might need to check your contract though as I'm not sure how SSP relates to things like zero-hours contracts?

[livinginwonderland]

my DP had this problem after he was signed off with gastroenteritis for a week. he was £300+ down on his paycheque last month and they still haven't sorted it out -_-

keep badgering HR and tell them you need to know how much you're owed because you have bills etc. to pay.

[jacks365]

Can i ask the nature of your work than you can request them not to give you any more till its sorted? That may have a bearing on why you haven't got ssp.

[SarahBumBarer]

Are you in the UK? Was your HR not on Bank Holiday on Monday?

[bongobaby]

Health and social care with a nought contract hours. Should still be able to get SSP I thought?

[jacks365]

Depends on the hours and your wages prior to your sickness. The fact you only have a zero hours contract isn't an issue but if your wages have been below the minimum threshold you wouldn't qualify. If i remember correctly its the average over the previous 3 months that counts. ( exp was in the same position)

[EasilyBored]

Yep, you have to earn at least £109 a week (before tax) to be eligible for SSP.

[greenformica]

Ring every other day till you get results?

[bongobaby]

My average take home pay is over the £109 figure per week just about.I don,t have a signed contract, Could it be because of that? It,s just that they should have got back to me by now

[cumfy]

It's only been a couple of days since Tues, hope it gets sorted out.

Perhaps, they've only paid you for the self-cert part and will make another payment ?

[jacks365]

No not having a signed contact means nothing. I've double checked and its at least £109 a week for 8 weeks so check your wage slips to see if you do qualify. I will state its not clear if the £109 is the minimum every week or the average.