and the award for shittest prize ever goes to - 7 for all mankind!

(52 Posts)

What a load of cock! I won a £300 voucher through Mumsnet and bought some jeans and sunglasses with it through the website, jeans didn't fit and the sunnies were boggin' in RL so I returned them. Now I can't use the code again so I have actually ended up worse off than before I won the prize as I had to pay postage to return the items. bunchacunts. And the jeans and sunniest cost £325 and I had to email them repeatedly to get the £25 back. angry

Eh? Can't they just send a pair that fit? confused

Have you contacted HQ?

MammaTJ Thu 04-Apr-13 16:40:41

Mature way to sort out ishoos! hmm

500internalerror Thu 04-Apr-13 16:42:22

Did your emails explain & request politely, or were in the same style as your post here?

ShatnersBassoon Thu 04-Apr-13 16:45:33

It's just a misunderstanding, surely?

CutePuppy Thu 04-Apr-13 16:47:38

Would. It not be better to raise the issue with them in a calm and mature manner?

usualsuspect Thu 04-Apr-13 16:49:01

You sound a bit ungrateful, I've done loads of competitions on here and never won anything. [bitter]

And how much for a pair of jeans and some sunglasses shock

ImTooHecsyForYourParty Thu 04-Apr-13 16:50:40

Three HUNDRED pounds for a pair of jeans and some sunglasses? shock

Surely your account should be credited by the three hundred? Have they told you that it won't? Surely that's no different to keeping your actual money?
What communication have you had re using the voucher?

All communication has been polite and via email, I asked for a phone number when I was told the prize couldn't be used again and they said they didn't have one.
£300 for jeans and sunglasses is obscene - you're quite right!
And ungrateful that its cost me money to not receive a prize really?
If I hadn't had to remind them to give me my £25 back several times over a matter of weeks and I hadn't ended up out of pocket because of the postage I really wouldn't give a shit.

cleangreens Thu 04-Apr-13 17:00:33

You sound very 'grabby' and ungrateful hmm.

I can't believe they wouldn't have found some jeans that fitted you or are you a peculiar shape?

Oh and I forgot! Originally they took the whole £325 off my card despite me using the voucher code they gave me. That was a worrying week or so while I waited for it to be refunded!

RunningAgain Thu 04-Apr-13 17:05:55

Yeah op! You should be grateful that your prize has left you put of pocket! You grabby thing you!

Cleangreens - how would they do that? The jeans were too big so I returned them (they don't do exchanges) assuming I would be refunded and able to order the next size down. But they won't refund the voucher so I can't do that.

ImTooHecsyForYourParty Thu 04-Apr-13 17:10:02

That was really bad of them.
I think that they should supply you with 300 worth of goods, that's what you won and they should honour that.
Hopefully its just an admin cockup.

MNHQ, were there T&C attached to this prize menaing that bullet can't return / exchange goods to ensure she gets the value of her prize.

I agree with her that it's not much of a prize if you only have one chance at ordering to the value of the prize, and can't exchange clothes that don't fit.

whokilleddannylatimer Thu 04-Apr-13 17:13:14

Have you contacted MNHQ bullet? I won a prize on here and had a long running problem with them, MNHQ contacted them for me. I presume they get cheaper advertising for offering a prize.

I don't think it is hecsy. The email I received clearly states that the voucher cannot be used again. Shame, I was so excited that I had won! I never win anything!

usualsuspect Thu 04-Apr-13 17:15:18

Can you email MNHQ for some help?

No, I didn't think of contacting MNHQ actually! blush I guess I just assumed it had nothing to do with them once 7fam had contacted me.
Does anyone know who the competitions person is?

RunningAgain Thu 04-Apr-13 17:17:37

You're not really using it again though are you? You didn't keep the jeans, so it hasn't been used. I think it's 7fam who are the grabby ones tbh. £300 for a pair of jeans is insane shock

LittleEdie Thu 04-Apr-13 17:18:41

That's terrible. I would be gutted.

MsBella Thu 04-Apr-13 17:23:12

That is terrible they sound like a really shit company with bad customer service. Remind me to never shop there when I win the lottery

Maryz Thu 04-Apr-13 17:25:49

I can't believe you haven't thought to ask mnhq shock

Surely if they gave out the prize they would be the first to inform if it all went belly up.

whokilleddannylatimer Thu 04-Apr-13 17:30:48

I contacted Ann but only because that's who had sent me a PM to say I had won.

When I won Ann told me I had won, then the company contacted me to ask me what I wanted to pick out. I chose things for dc for Christmas thinking I had plenty of time and I was a bit short of money. Three months later I still had nothing and they were not answering my emails. They then emailed me and said they were sending it out that day. Three weeks later still nothing and not replying, contacted again, they promised to find out and email me same day, nothing again.

I contacted Ann and it was sorted within a week although I got nothing like I had ordered for some of it and it messed the dc Christmas up.

Maggie111 Thu 04-Apr-13 17:39:55

Yanbu OP - that's shocking!!

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