for thinking Ryanair is not that cheap?....

(63 Posts)
reallyyummymummy Mon 01-Apr-13 10:27:23

Just got back from holiday with DCs. I flew with Ryanair and thought I would sum up my expenses.

The flights cost £400; they deliberately keep you in a queue so you have to pay for their shitty food in the plane which cost £50. I paid for priority boarding which I did not use because it took so long to get DCs to gate therefore £30; cost of checking in baggage for 3 people £70. Also, they fly from a really awkward airport which I would not normally use - the cost of travel was also quite sizeable.

I heard people moaning and I always thought how bad can it be? But it was really bad. The flight was stressful (trying to get DCs to aeroplane in time) and I ended up feeling sorry for the air staff (after speaking to them discovered that they had to buy their own uniforms).

I have never felt so fleeced in all my life.

prettybird Tue 02-Apr-13 11:41:07

I now refuse to fly Ryanair because of Michael O'Leary's (on the record) attitude to his customers.

By the time that you've factored in the extra travel (and time) to/from the airports (eg to Prestwick and from Beauvais into Paris) it's often not as cheap as you think.

I don't mind Easyjet - flew them quite often in my previous job and although it was a pain standing in the queue to get on, you never felt quite as much like cattle as you do with Ryanair.

I work hard to find alternative, cost-effective routes and to make the journey part of the holiday: going skiing last year, we flew out of Glasgow to Paris, took the couchette down to the Alps (after a lovely evening in Paris) and coming back, we took the train to Grenoble and then flew to Edinburgh. Checking luggage in is an essential if you're going skiing - with ski boots, only three cases amongst three of us is actually quite an achievement! grin

livinginwonderland Tue 02-Apr-13 08:40:37

eh, i used them travellinng to/from france on my year abroad. flights were £15 return. didn't pay for hold luggage, didn't buy food on board, didn't bother with priority boarding or anything like that.

all my flights were on time or early and a return was at least half the price of an easyjet single.

theodorakisses Tue 02-Apr-13 08:17:07

I am not saying the OP, but sometimes people sound as if these shitto airlines have a duty to transport families cheaply, as if it were a subsidised service because families are entitled to fly cheaply. They are businesses, not surestart.

maleview70 Tue 02-Apr-13 00:21:46

Never used them and never will.

Even if the cost was £100 less.

Backinthebox Mon 01-Apr-13 23:28:45

As I alluded to earlier - yes, in the opinion of many airline pilots they are lucky they haven't had a big smoking hole in the ground yet. They came within 20 seconds of it though last September, and seem strangely unable to take off with enough fuel on for the conditions they fly in. They cut corners everywhere, and have extremely low employee moral, especially among the pilots.

reallyyummymummy Mon 01-Apr-13 21:50:02

I completely agree with you chicapagua. And actually if they have such a disregard for customer satisfaction then it makes me think they would cut corners in quite serious ways which would put the safety of their customers at risk.

I can't view Ryanair as a bus service that some people do for the basic reason that I care about my safety. If an aeroplane crashes it does make a difference if the plane is well maintained as to whether a few people survive or most people survive.

I want to know that if the plane is about to crash that their will be a lifejacket under my seat (I checked, have always found it on other airlines but could not find it on Ryanair) and that the plane has been checked over properly. I am highly suspicious of the fact that over 90% of the flights are on time when the average is much lower. I just ask myself why is this? Is it a disaster waiting to happen?

chicaguapa Mon 01-Apr-13 20:40:09

I don't know about whether they're cheaper than other airlines because I refuse to fly with them. Their attitude towards their customers is appalling and apparently we deserve it because we've not paid much for the flights. hmm

I'm flying to Mallorca via Madrid with Iberia in May, rather than give my custom to that hideous company. If people could just decide that being treated better is more important than getting the cheapest flights, Ryanair would have to change their tune. But for as long as people are happy to be treated like cattle, the company justifies its attitude.

I do like easyjet though and haven't had a problem with them in all the times I've flown with them. But unless you book flights when they go on sale, they're not cheap during peak times.

dadofnone Mon 01-Apr-13 20:36:57

That's fine. Don't fly with them it's not compulsory! I have two bookings with them + one with Easy Jet and one with Lufthansa over the next six months. The flights that I chose were based on best value for money, suited my deptature times and were flying where I wanted to go.

reallyyummymummy Mon 01-Apr-13 20:31:57

AIBU for thinking Ryanair is not that cheap? I still think it is a legitimate question to ask. The BA flights that I would usually book were gone within 2 hours of me booking the accommodation. It was a choice of flying Ryanair or the flight taking 24 hours.

I have never heard what he says about his customers - after this experience and the stories from the staff I spoke to I shall surely never be flying with them again.

WinterWinds Mon 01-Apr-13 20:26:33

We have always used Ryanair for flights and We always do a comparison with other airlines and Ryanair comes out cheapest everytime even with taxes etc. This enables us to have 2-3 holidays a year as a family.

If you know the rules and regulations and go well prepared, then i really dont think its that bad. We have never been delayed or had any major problems either.

We have also had flights for 1p no taxes and very rarely pay over £100 for a return flight.

We use them to our advantage so it works for us!

dadofnone Mon 01-Apr-13 19:05:44

I find it pretty good that I can get from Liverpool to Poland, France, Spain or Lithuania return cheaper than I get from Manchester to Edinburgh or London on the train! It has been a similar price on some coach journeys but I can get to Europe quicker than going from Shudhill to Victoria!

determinedma Mon 01-Apr-13 18:11:11

Flying Ryanair from Edinburgh to Krakow this summer.Booked in advance for 4 adults plus two suitcases and even with all charges came to about £650 total. None of the others were even close, or involved travel to another airport much further away. We are only 20 mins from Edinburgh. Yes, they are not glamorous, but we couldn't afford a family holiday abroad without them.

Gossipmonster Mon 01-Apr-13 18:08:00

Also I will never fly with them again for the sole reason alone of that bloody awful jingle they play when you land with the forced round of applause hmm.

Laquila Mon 01-Apr-13 18:02:46

KobayashiMaru, Trills and BridgetBidet - I second all your points.

The way I see it, the hidden charges are only hidden if you didn't pay a blind bit of attention during the booking process. If you've done your research with the other airlines, taken into account transfer times to/from the relevant airports and have factored in costs such as priority boarding (if that's important to you), hold baggage and taking your own meals, and they're still the cheapest, then....yes, they're the cheapest.

I don't think I've ever paid more than £150 tops for a Ryanair flight, including hold luggage, and have paid as little as £35 on some occasions, so to me, that's pretty cheap. I've never been delayed more than 20 minutes and have never lost luggage with them, so as far as I'm concerned, they're doing alright.

That said, their CEO is clearly an idiot, but if his company provides the cheapest way for me to get from A to B, then I'm still going to use them.

gindrinker Mon 01-Apr-13 17:53:18

When you fly with Ryan air you have to be prepared to fly with hand luggage, from a smallish airport to a smallish airport, read the small print and just get on with it. If they say one bag 10cm x 5cm x 0.5cm you ticked the box accepting this, don't winge when your told you'll have to pay for your massive suitcase to go in the hold.

I'm sure hiring a private jet would be more fun but 100x the price. If Ryanair aren't the cheapest option then don't fly with them. No one forces you to.

nenevomito Mon 01-Apr-13 17:37:17

Damn! I was going to post the link to Cheap Flights as well.

Great minds though Freddie grin

KobayashiMaru Mon 01-Apr-13 17:30:27

Odd since it doesn't make sense. AIBU to think Ryanair is not that cheap? Well doesn't that rather depend on how much you paid for it?

OhLori Mon 01-Apr-13 16:26:32

LessMissAbs grin priceless.

LessMissAbs Mon 01-Apr-13 16:22:53

My favourite trick of theirs was their member of staff at the boarding card check just before you boarded repeatedly shouting at me (and over me) to "put my handbag in my hand luggage". It was a small purse, containing my passport and boarding card. So I had no choice but to comply, despite trying to tell them it contained my passport and boarding card and I would just like to get them out first, alas they were far too excited and said they couldn't let me fly otherwise. When I had done so, they then asked to see my passport and boarding card...

Gossipmonster Mon 01-Apr-13 16:03:55

We flew with them last summer.

Bloody horrendous experience they may as well have fired a starting pistol once you were allowed on the Tarmac, the undignified scramble for seats (ie to be able to sit next to each other) was appalling.

Tried to sell us bingo tickets or whatever for the entire journey and we paid the same as if we had flown with BA as we only booked 24 hrs before we flew.

What did amuse me though was them trying to flog us tickets for a local Submarine trip.

OH has just got back from 3 month patrol - on a Submarine grin.

Never again!!

cathers Mon 01-Apr-13 15:54:55

I think with Ryanair in particular, it's all about preparation . I also view them as a 'bus' service and wouldn't use them for flights more than3 hrs long.

However, for short flights with hand luggage only, they are often the cheapest.

Travel with kids and they have to seat you with them so no need for priority boarding. I also always pick up snacks/ sandwich etc once through security as food is cheaper and much more edible. They can be cost effective way of travelling if you are prepared.

reallyyummymummy Mon 01-Apr-13 15:14:44

Why do you think odd AIBU? Any AIBU is perfectly legitimate if it is to question an individual's perspective.

I can see that some people on here do appreciate the fact it is cheap and for them it works. It was the first time I had flown Ryanair ever. I have flown other cheap airlines and this was the first time I actually felt conned.

ihearsounds Mon 01-Apr-13 14:57:25

I find them to be the cheapest.
I book in advance, and save around £300.
I often book singles (just like I do with the train).

We take hand luggage only. Amazing how much you can pack. Plus it means that you only take what you actually need. Toiletries can be bought, often cheaper at the other end.
We never do priority. Why would we? Saved time by not checking in a bag. Plus, the staff will try and accommodate families who get on the plane very late, and ask passengers if they will switch seats so child and parent can sit together, have been on a rival airline, and the staff wouldn't help and shouted at the mum to sit down when she started asking passengers if they would swap so she could sit with her 2 year old.

Everyone always complains about the crap quality of plane food, so why would we want to put ourselves through eating shite? I wouldn't do this at home, and traveling is no exception, unless long haul. Optional extras, are just that, optional. This is how they make more money by flogging crap to people who don't bother checking other airlines and their own policies.

We factor in the cost of travel to/from the airport when looking at booking. Thought this was the norm.

Doesn't matter what airline you travel with. If you are stressed it has nothing to do with them.

First time we traveled I read up on advice from the airport and airline about how much time. Hence don't check in a bag, as they mention long queues of a hour+ just for that. Never mind another hour or so for security. No way am I spending at least 2 hours queuing.

Pandemoniaa Mon 01-Apr-13 14:39:12

I won't fly with Ryanair on a point of principle. I don't care how, allegedly, cheap they are. I'd prefer NOT to fly at all rather than choose this bunch of disablist shysters. But in reality, they are often no cheaper than other airlines once you take account of their fairly well hidden charges.

Zamboni Mon 01-Apr-13 14:35:30

YANBU - they can be cheap but you have to know all of their shitty policies so you can avoid them. DH and I are using them for a city break later in the year without the DC, but we are not checking luggage, dont care where we sit, and will weigh and measure our hangluggage very carefully first.

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