I'm beginning to think I must be a blacklisted customer or something so if anyone understands business, and the way it works, please can you reassure me
I was looking for a particular pushchair to fit in our car, and came across one in an older model, in our local independant pram shop, on their website. It's quite a bit cheaper than the new version.
It's pink - I have a boy - but the pink bit is changeable to another colour so that's Ok.
I went in yesterday to look at it, and they said they have another in blue but I'd need to buy the 'cocoon' thing with it as it's a package. (these are old new stock I presume, so might be hard for them to get rid of the cocoons on their own?)
Anyway it was going to be another £50 more than the pink one so I said I'd think it over.
I looked on ebay and there are loads of cocoons for sale. So I decided it would make sense to buy the pink one and then replace the pink bit from ebay, too.
I rang them this morning to ask about it and the woman said, the pink one comes as a package now - it includes the footmuff and cocoon in pink, and it's £500 which is £121 more than the original price.
I don't want the extra bits. I said to her can I not just buy the pushchair? She said no.
So I said it's still on your website, and she said, yes it was changed last week but hasn't been updated yet.
So I said Ok, I'll have to leave it, thanks anyway. It's still on the website and I am tempted to order it and pay!
So is there a plausible reason for this malarkey, or is it just that they hate me and don't want to sell it to me? I would have thought they'd be glad of a sale but maybe I am getting it all wrong.
Thanks if you can explain
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Why won't they sell me this pushchair?
28 replies
OutsideOverThere · 26/02/2013 10:29
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