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*aibu*To expect people with an appointment to *bloody* turn up on time?

(20 Posts)
Mooycow Wed 06-Feb-13 16:37:14

I work in a busy area, i will say no more, have appt every 15 mins, so why is it so unreasonable for people to turn up GOD FORBID early or at least on time.
If i was a plane i would not be still sitting here waiting.
And then get a call that they are sorry but got held up at school, work, traffic uurrggghh
Sorry rant over

Lottapianos Wed 06-Feb-13 16:42:44

YANBU. It drives me insane too. I understand - it happens - but when people turn up with no apology and no explanation it drives me nuts. I always pull them up on it by saying 'do you know that your appointment was at X time?' so that they have to acknowledge that they are late.

Mooycow Wed 06-Feb-13 16:48:26

I do sometimes say "that was good timing any later and you would have been late " I have to bite my tongue tho i like my job lol

Andro Wed 06-Feb-13 16:50:57

YADNBU - it's infuriating, rude and causes problems. A phone call if you can't ake an appointment on time is just good manners!

I am psychological incapable of being late. On the odd occasion I have tried to be fashionably late, I have failed.

My mum had a friend who was late for bloody everything. She would give two rings on the phone to say she was setting off to pick mum up, and still not turn up for 20 minutes (she lived 200 yards away).

I hate lateness.

YANBU

Groovee Wed 06-Feb-13 16:51:35

I tend to be early for appointments. I will arrive 10 minutes before my appointment but have been known to wander about killing time. Lateness is just rude and should not been excused.

ENormaSnob Wed 06-Feb-13 16:53:55

I cannot abide lateness.

Doha Wed 06-Feb-13 16:57:08

I give 10 minutes after appointment time then l refuse to see unless there is a very good reason for their lateness. After all a bus or train wouldn't wait for them so why should l.
I used to see all the latecomers but then that made me run late, l reviewed it pretty quickly when 1 person complained that by running late she would not be able to pick her DC's from school in time--fair point. She has chosen her appointment time for that very reason-to be back in time for DC's.
I sometimes give the option of them waiting until the end of my session then they will get seen but advise they could have a long wait.

MariusEarlobe Wed 06-Feb-13 16:57:42

I hate lateness but I have been late and used the delayed at school once when dd had a head injury on the way out of school. Quite dramatic it was. I had left half an hour to get from school to doctors six doors down!

Doha Wed 06-Feb-13 16:58:50

<<<I sometimes keep them even later for revenge blush blush>>>>

TarkaTheOtter Wed 06-Feb-13 17:05:53

Do the appointments always run on time though? If they routinely run behind I can understand why people don't tak the timings that seriously.

GrowSomeCress Wed 06-Feb-13 17:07:50

YANBU - even if there has been traffic or something some people seem to be too lazy to actually allow time.

Really hate it when important meetings are delayed because we have to wait for someone stuck in traffic - do what everyone else does and leave early to allow for that!

MsVestibule Wed 06-Feb-13 17:20:10

YANBU, but I also hate it when I'm kept waiting for an appointment without apology or acknowledgement from the person keeping me waiting.

ClippedPhoenix Wed 06-Feb-13 17:24:37

If I'm out and about and something crops up like bad traffic, I always take the number with me and call the place/person my appointment is with. It's called good manners.

MariusEarlobe Wed 06-Feb-13 17:38:17

I also agree it works both ways, my appointment was 35 minutes late other day (plus I arrived 30 mins early) I could see her having a good old chat about her holiday to lanzarote (sp)

i was first appointment of day so not waiting for someone.

i was also kept waiting an hour and forty minutes with sen dd not long ago because they couldn't find the consultant, they didnt know if he was in or not, Then i was told he had had to go to theatre for an emergency (fair enough)

Till he came bounding in apologising for sleeping through the alarm grin

Purple2012 Wed 06-Feb-13 17:39:15

I am never late for appointments. I am usually very very early and end up hanging around for ages.

I think I have been late for work a handful of times in 23 years. Usually because of a car breakdown or something - not me just running late.

Granitetopping Wed 06-Feb-13 19:52:38

OP - do you work in healthcare!!

YANBU.

I am always on time for any appointments that I have made. I hate being kept waiting.

I therefore expect anyone who has made an appointment with me to be on time. No excuses. I don't wait for them. I move on to the next "customer". In my view, it's common courtesy not to be late.

Autumnchill Wed 06-Feb-13 20:04:20

YANBU. I had a supplier coming to see me today (first time appointment and they were after a big chunk of business). They emailed last week and asked to put the appointment back to 11.30, not a problem. At 12pm they hadn't arrived but mobile kept going to voicemail so I rang their office in case something had happened to them as it was sleeting badly.

Ten minutes later an assistant rang me back and said they had managed to get hold of their manager who apparently had been looking for our office for an hour. I queried why they hadn't rung me to get directions if they were lost (they had a sat nav BTW) and he couldn't answer that he just kept saying he was in a field!!!! He then said that it was probably best if a local garage came to see me but that's pointless as I need corporate not franchise. So I told him to forget it. In the words of my assistant, it didn't pass the smell test.

YANBU.

But when I was pregnant I was kept waiting over an hour at each appointment. One was actually 3 hours.

The one day I was late due to traffic, they were running only 15 minutes behind and I was made to feel like a terrible inconvenience.

JaquelineHyde Wed 06-Feb-13 20:20:04

I was 15 minutes late for an appointment today and was treated like utter shite by the apparent professional dealing with me.

She could not have cared any less that I had myself been held up at the hospital for nearly an hour and had rung to let them know I would be a few mins late.

Oh no I walked into the room was told 'you're lucky I'm still here 1 more minute and I would have refused to see you as I'm out to lunch' she then lifted up the sleeve of my shirt and jabbed me. I was still standing in the door way with the door open shock I didn't see her wash her hands, she didn't wipe the area the needle was going in to and didn't even say the usual 'sharp scratch'!

I said thank you and left, she said nothing.

Lateness is bloody rude, but her behaviour was far worse and imo she shouldn't be in the profession.

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