To be fed up of checkout assistants commenting on the products i buy?!

(105 Posts)
MsBrown Tue 29-Jan-13 10:44:20

It doesn't happen every time i go to the supermarket, but happens enough to be making me annoyed.

Today i have a day off from work. After dropping dd at school, i nipped to the local Tesco for a magazine and big bar of chocolate. As the lady scanned them through, she said "Oh, you'll regret this tomorrow!" and then laughed as if expecting me to join in.

Last time i was in, a different checkout lady was scanning my things and then stopped after she'd scanned my packet of wraps. She was reading the back for about a minute, i shit you not, and when i asked what was wrong (i thought maybe she'd noticed they were out of date or something), she said, "Do you know how many calories are in these? I'm doing WW and it's really made me look at calorie content. You'd think these would be healthy since they're wholemeal". I said they are healthy and me and dd loves them (might have gotten a bit snappy, don't like calories etc being discussed like that in front of impressionable dd).

Around Christmas time, i was in buying wine for pressies (i don't drink) and the checkout lady said something about wishing she was young again to be able to drink as much as me (again laughed, as if expecting me to join in).

I was buying towels and tampons one other time, and i went to self scan with them, but the queue-buster lady directed me to a till instead. The checkout lady made a big deal after scanning them, leaned forward and whispered, "I'll double bag these for you, sweetheart." I showed no hint before that of being the slightest bit embarrased by buying them.

It's not just Tesco. it's other supermarkets in other areas i've visited too.

I was buying a range of exotic fruits one time at Asda (for a tasting session in class) and the checkout lady stopped and scrutinised each one before scanning (i realise she had to do this so she'd know what buttons to press on her screen), but then she started asking "Why are you getting all this?" and invited her colleague over for a look too! Again, acting as if i'd be okay with this, and i should join in with their giggles.

It feels like a total invasion of privacy.

I realise they're just trying to make small talk, but i doubt very much they'd like it if i went rooting round their shopping trolley/cupboards commenting on every little thing i saw there.

AIBU/over-sensitive eejit?

RuleBritannia Tue 29-Jan-13 17:55:18

I don't really like being chatted to in supermarkets either. I pack with my hands and watch the price display with my eyes. I know we multitask but I do not want to chat at the same time. Checkout operators should concentrate on what buttons they press, ensure that they do not 'double scan' or even 'non-scan'. I am concentrating on two things - packing and watching.

I just reply, "Sorry, I'm concentrating on what I'm doing."

I don't mind a bit of chat but I would object to chatting about the goods. I know a few of the checkout people at the local supermarkets and I know those likely to chat and those who don't.

bluer Tue 29-Jan-13 19:21:57

I'm all for being friendly and will chat etc but I am very annoyed by the forced conversations which are obviously insisted upon by management. The problem is they don't really vary the script and it can become intrusive.

Xmasbaby11 Tue 29-Jan-13 19:24:12

Sounds hilarious! Wouldn't bother me I have to say. It must be such a boring job if they can't chat.

CaptChaos Tue 29-Jan-13 19:24:57

I worked in a supermarket as a stopgap.

During my checkout training (the thrills!) I was taught that you start any interaction with the phrase

'Thank you for waiting!' (even if they haven't)
then
'Do you need bags?' then using my skill and judgement put exactly the correct number of bags out.... then ask if they need help packing.
then
make inane and asinine comments about whatever the poor customer has bought.

There are videos. It's pretty soul destroying. Please call the head offices of every major supermarket and tell them that you would prefer that their staff didn't do this.

Please grin

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