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AIBU?

to expect the dry cleaners to actually clean things

6 replies

pingu2209 · 11/12/2012 22:13

Our local village has a dry cleaners and a monopoly in the village and the next nearest one is 20 mins drive away. I have regularly (quarterly) given items to dry clean but have never seen much of a difference in the cleanliness when they come back. For example, I have a white puffa jacket that gets dirty quickly but is dry clean only. The dry cleaners 'clean' it but I have never noticed much of a difference in the jacket.

I have new neighbours that when then moved had their curtains dry cleaned before putting them up in their new home. My new neighbour said that when she got her curtains back from the dry cleaners they still had sticky finger marks on them etc. She complained and the dry cleaners said that they outsource their cleaning and that was how it came back.

My new neighbour, apparently, very firmly said that it was nothing to do with her who they outsourced to and expected her curtains to be cleaned again, for free. Which the cleaners did and the neighbour has said that her curtains are far better second time round.

I just assumed that the dry cleaners had tried to clean my previous loads of clothes and that was that. However, next time I put my jacket in and it comes back with no difference, do you think it would be unreasonable to expect it to come back clean?

Who of you out there has dry cleaning experience? What should they be able to get out?

My jacket is cream/white but has quite a lot of stains on the arms and is getting 'coffee stained' looking. I was gutted that they didn't get it clean, but now I wonder if I should have made a massive fuss and told them - get it clean or I don't pay.

OP posts:
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SCOTCHandWRY · 11/12/2012 22:23

You do know that almost every thing that says "dry clean only" on it can in fact be washed in a washing machine? (wool or silk wash, low temp, low spin speed and put it in a wash bag too if you want).

And most things that say don't tumble dry can be dried in the drier too, come to think of it (cool dry)...

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mydoorisalwaysopen · 11/12/2012 22:29

Dry cleaning is a total con. It just makes things smell of the vile cleaning fluids but no marks EVER come out. Waste of money.

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MissCellania · 11/12/2012 22:34

Why would you keep on sending clothes to be cleaned that came back still dirty? You might as well just set fire to fivers and save yourself the trip.

Put them in the washing machine on delicate.

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DuffyMoon · 11/12/2012 22:36

I seem to remember a Victoria wood sketch saying that all they do is scrape the stains off with their fingernails and put the clothes in plastic bags

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squeakytoy · 11/12/2012 22:43

I wash everything in the washing machine.. never had any problems with anything getting ruined other than a floaty dress which got tugs and pulls in it but it was too sheer to have gone in there really.. everything else has washed fine.

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parno · 11/12/2012 22:50

I have often thought that when you take stuff to the dry cleaners they just waft it around outside in the back yard , spray with a smelly substance to make you think it has been cleaned and then charge you a small fortune for the privilege. I maybe wrong. But in answer to your question you anbu to complain if your coat comes back in the same condition (after having been wafted round a bit)

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