Our local village has a dry cleaners and a monopoly in the village and the next nearest one is 20 mins drive away. I have regularly (quarterly) given items to dry clean but have never seen much of a difference in the cleanliness when they come back. For example, I have a white puffa jacket that gets dirty quickly but is dry clean only. The dry cleaners 'clean' it but I have never noticed much of a difference in the jacket.
I have new neighbours that when then moved had their curtains dry cleaned before putting them up in their new home. My new neighbour said that when she got her curtains back from the dry cleaners they still had sticky finger marks on them etc. She complained and the dry cleaners said that they outsource their cleaning and that was how it came back.
My new neighbour, apparently, very firmly said that it was nothing to do with her who they outsourced to and expected her curtains to be cleaned again, for free. Which the cleaners did and the neighbour has said that her curtains are far better second time round.
I just assumed that the dry cleaners had tried to clean my previous loads of clothes and that was that. However, next time I put my jacket in and it comes back with no difference, do you think it would be unreasonable to expect it to come back clean?
Who of you out there has dry cleaning experience? What should they be able to get out?
My jacket is cream/white but has quite a lot of stains on the arms and is getting 'coffee stained' looking. I was gutted that they didn't get it clean, but now I wonder if I should have made a massive fuss and told them - get it clean or I don't pay.
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to expect the dry cleaners to actually clean things
6 replies
pingu2209 · 11/12/2012 22:13
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