Am I being unreasonable...?
It was my son's 12th birthday on Tuesday. He doesn't "do" parties (last one was aged 9 and the only kid not featuring in the photos, was him). He has high functioning autism and OCD. He has been really, really ill for the past 18 months+ and so, because we couldnt do a party at home, we decided to ask his school if we could take a birthday cake in, so he'd have the experience of his peers singing Happy Birthday and blowing out candles. Nice surprise!
Instead of getting it from a supermarket and to celebrate that he WANTED to celebrate this year, we ordered a special cake from a local professional cake maker. It cost £50 which I thought very reasonable. This lady has a business and a website and came highly recommended.
I collected the cake. It was in a tatty sort of "tray" ... One of those you'd see yogurts stacked on at a supermarket, with a load of cling film around it. She apologised for the lack of a cake box, she didn't have any "in stock".
So, I take the cake to school and inform them to be careful, the packaging was flimsy; I'd almost dropped the bloody thing, getting it out of the car.
Twenty minutes later, the teacher rings... "Erm, do you know it says "Happy Birthday JAMES" on it? My son is not called James. The only thing we could do was take the James off and hope he didn't notice. Either that, or no cake, no surprise. Just another "day at school".
I contacted the cake maker. She was mortified. Said "I have no idea why I put JAMES on it when the order clearly says XXXXXXXX". I said "well never mind but, perhaps some sort of refund might be in order?" She agreed and we parted with her jokingly saying "good job he didn't notice!"
Yesterday, I came home to a card posted through my door with £5 in it.
My DH was fuming. I laughed it off and said "we'll, that's an insult and we won't go there again!" I think, in view of our ordering a personalised cake and it having the wrong person's name on it, that at least 25% of the cost should have been returned.
AIBU? What would you have done/expect?
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AIBU?
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124 replies
Eliza22 · 29/11/2012 10:07
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imogengladhart ·
29/11/2012 10:59
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LaQueen ·
29/11/2012 11:03
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