we put a claim in for housing and council tax benefit as we are low income, in jun we were told we were entitled to £95 housing benefit a week and our council taxwould now be £105 a year, i rang them to check and they said it was right
got a letter yesterday to say it was wrong, actually we get £55 housing benefit and have to pay £600 council tax.... and we also have to repay everything we were over paid (comes to £1100) because when they processed our claim they didnt put the figures in right even tho i gave them wage slips,bank statements,tax credit entitlement letters etc
If they had told us the real entitlemt to begin with we would have paid it, now we are in debt because they did it wrong!!
aibu to be absolutely livid!
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4 replies
skintnow · 14/09/2011 08:36
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