I've been dealing with BT to sort out a billing problem. When you phone it's a lottery whether you get the UK or India. The Indian staff were extremely polite, extremely friendly and totally effin useless - politely telling me that I was mistaken, that I couldn't speak to a supervisor and that the computer was infallible. That's an hour of my time I won't get back.
The UK staff are reasonably polite, not too friendly and sorted the problem out in five minutes.
Is it to do with not losing face?
Please or to access all these features
Please
or
to access all these features
AIBU?
To hate Indian call centres
1 reply
Pakdooik · 07/07/2011 09:35
OP posts:
Reality ·
07/07/2011 09:37
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Message withdrawn at poster's request.
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