I am fuming, my parents upgraded their tv at the weekend, dad asks 'how do I do this (record a film, while watching another programme). Asked for the manual, blank look. spent 1.5hrs on the phone ON HOLD!! To find out that the info is only available on line or one has to request a manual, in writing!!
Boiling point was the comment 'can't they just play with the remote and get a feel for it'
I don't think it is unresonable to expect a manual, to operate the equipment, and not be informed 'but we are a green company, you have to write and reqest the manual'!?
BUT you sold the equipment how do I use it......so we wont pay until we have the info, then.....
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Cable TV - taking advantage of OAPS
6 replies
lemonpuff · 12/05/2011 23:29
OP posts:
BeerTricksPotter ·
12/05/2011 23:49
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